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General Info
CVS Pharmacy in ALCOA is a full-service pharmacy with experienced, helpful pharmacists. There are 9,000+ locations nationwide, including some inside Target. Many stores are open 24/7 and thousands have drive-thru service. 85% of prescriptions are under $10.* You can get vaccines including flu and COVID-19. Our pharmacists can search for savings and you can enroll in auto-refill. With same-day pick-up, Rx management is quick and convenient. You can manage Rx online or in person. Explore online refills, Rx delivery and more in our app. You can earn $50 ExtraBucks Rewards for filling prescriptions, getting flu shots and more. *Exclusions apply. 85% reflects consumer out-of-pocket cost.
Brands
American Greetings, home health, now
Payment method
amex, discover, master card, visa, debit
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Reviews

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Kara S.

12/22/2018

Overall
Expertise
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My CVS before I moved here was superior in quality, service, and friendliness. They were on time and followed up. Here, I have received the incorrect number of pills once--no apology and had to drive back. They act flustered and too busy to deal with you here. A second time they transferred my meds to another pharmacy and claimed the out of state doctor did it. Not true. A third time, my long time medicine changed in color, size etc. When I called the pharmacy about it being the wrong pill, they told me to drive back and they would exchange it. When I got there a different pharmacist very hatefully insisted it was the correct medicine. Why then does the drug manufacturer online show something entirely different and if the pill changed why was I not informed at the window per industry norms? I was sent away and on a wild goose chase trying to find a pharmacist to show me whether this is the correct drug or the one online that has the interaction warning from the FDA. Terrible customer service and no standard of care or concern for safety. She actually laughed at my safety concerns. In education or in any other field but healthcare, there would be a consequence for treating those that are being paid so much money to supposedly serve the public.

Details

Phone: (865) 983-0573

Address: 111 S Hall Rd, Alcoa, TN 37701

Website: http://www.cvs.com

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