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Phone: (407) 834-6733
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08/16/2016
Isabel rushed through the tour (while repeatedly saying, "Don't rush" while moving into the next room to show us something else) and had us sign papers saying we could add anything we needed to. It was disgusting. The apt was not cleaned before move-in. I found grease all over the kitchen and hair in the bathroom. The tub was painted (?!) and there looked to be water stains on the ceiling that were painted over. The patio door looked like it was repeatedly hit with a hammer. I called the office and told them the situation. They sent the maintenance manager to look at the apt and he admitted that it wasn't ready. They still wouldn't give us the regional manager's number, but instead called her from the back room. We weren't given any updates for a long time. I called corporate and only then did we get any updates. The regional manager called me from a restricted number and allowed us to break the lease. They are only returning the security deposit. We agreed to get out of the nightmare.
Details
Phone: (407) 834-1016
Address: 850 Orienta Ave, Altamonte Springs, FL 32701
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