Ace Motors

Man these cars have high mileage . And to top it off sticker price says a good reasonable price yet they're Apr is usually 25% and up but they wont explain that u will have to be paying 5THOUSAND dollars more for a used car think about it guys and don't be fooled for their two faces. Especially herm

thank you Ace Motors and the sales man Jose very nice guy

got my car at great price truly happy totally recommend .

Wonderful and magnificent barely sums the feeling! My Mercedes is so beautiful, it still surprises me that could buy it with such bad credit. I thought I had been to every dealer that supposedly works with "bad credit" but was denied everywhere ( or they wanted a huge down payment ) and the C240 that I'm driving now is much nicer than the other cars that were offered to me at other places. Filed for bankruptcy in 2013 and had a repo 2012, and the finance guys there were able to help me look at all the Mercedes until I found the one that fit my budget (thanks Jake and Macias) They even delivered to my home for me, about 45 min. away, talk about going the extraaa mile...

And thanks to Simon for the snacks and sodas.

I bought a 2007 VW Passat Wolfsburg Edition. Nice car!. Tom the Manager really worked with my down payment & trade in. They made good on all that was promised to me after the sale. I was very happy with overall experience. I would recommend these guys, Great sales & service, Very Happy Martin/ Temecula Ca.

I buy a car from Ace Motor 2006 Audi A4, the sales person help me to find the best car ever I have, I also the services was excelent. thanks Ace Motors

Complaint Description:

Purchased vehicle 5/24/13. Have spent $911.09 in repairs. Transmission died 12/9/13, Ace worked on transmission 9/12/13. Bought the 1999 Audi A4 on May 24, 2013. Had car inspected before purchase, from mechanic down the road. Had car inspected at local oil change shop before taking a trip on June 25, 2013, topped off with oil. July 7, 2013 had to replace the spark plug wires for $387, out of state and stranded, also had oil change done. August 8, 2013 had issue and took it in had oil changed again at local oil change shop. The shop said had broken left CV Axle, dark trans fluid with oil leakage pinion seal on rear diff leaking. transfer case output shaft leaking. August 14, 2013 took car to back Ace they agree to fix these issues for $260. Got Car back September 12, 2013, they said they performed trans service, trans kit and replaced the CV axle. On October 10th the battery died, was $139 to replace and install. Had Oil change done at different local oil change shop November 11, 2013. Monday December 9, 2013 Car would not drive properly, whining noise, cant recognize gear and smoke coming out. Had it towed to the most recent oil change shop, they said the transmission's bearings and pump were beyond repair. Less than 6 months, a total of $911.09 of repairs and oil changes.



I paid cashier's check $5,621.25. They charged me for DMV taxes/ registration, which never made it to the DMV. I received a bill from DMV and had to pay twice for registration. Ace sent me a "refund" check for a lesser amount. I never received the full refund from Ace.



Service is nice and friendly when shopping and buying the vehicle. I received personal cellphone numbers and a smile. When the vehicle started giving me trouble and I returned to Ace Motors, I received cold shoulder, and jokes about costs to repair. When the transmission died, I was told "Everything happens for a reason."



Tried to sell the vehicle back to Ace, they wont buy back, even with the repairs, that says a lot about the cars they sell.

SCAM. This place fooled. I bought a car thinking that it was good deal according to KBB. Moreover, i needed car badly at that time. I have long complains about this business. First, low engine oil indicator came up on the way back home. So, had to fill up engine oil before getting home after picking the car up. Engine check light came on the day after taking the car home. they found out that catalytic converter had to be replaced. It was gonna cost $350. I was going to have to pay 50%. they took 1 1/2 day to fix it. The chk engine light is still on. I am sure they did not replace it because chk engine light is still on; they did not ask me to pay that 50%; mechanic hesitated to tell me anything about replacement; and did not get proof of maintenance. In addition, I have some kind of fluid leak now. I have more complains. If you really want to know about my experience with this place, email me at [email protected] . I can't tell you not to buy, but JUST BEAWARE buying vehicle from this place.