More Info
- General Info
- The UPS Store #2069 in Arlington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Whole Foods Shopping Center At Lamar And Collins.
- Email Business
- BBB Rating
- Extra Phones
Fax: (817) 860-9155
- Services/Products
- Computer Access Document Shredding Faxing Freight & Furniture Shipping Mailbox Services Mailing Supplies Moving Boxes Notary Services Office Products Packing Services Passport/Photo ID Services Professional Printing Services Shipping Services Small Business Services Stamps & Postage
- Brands
- packaging, shipping
- Payment method
- visa, master card, amex, discover, check, cash
- Location
- Parkway Central Ctr
- Neighborhood
- North Arlington
- Other Link
https://locations.theupsstore.com/tx/arlington/835-e-lamar-blvd
- Categories
GalleryView all (3)
Reviews
02/16/2012
On February 16, 2012 at 8:45am I visited this store to drop off packages. I had 6 18x18x18 boxes that had been prepaid through UPS and had been properly labeled for shipment. I carried the first package inside and told the manager that I have 5 more to bring in. The manager then told me that he will not accept them because they take up too much room. In the past he has told me to drive 30 minutes away to go to a UPS distribution center and that he would not accept my packages. His excuse was that there is not enough room on the UPS truck for my packages. on this day he told me to go somewhere else to drop off my packages.
I then left the store and drove 20 minutes away to drop off the boxes at another UPS store who gladly accepted them. I spoke to the store manager at the accepting UPS store and that person new exactly what store i was talking about. That person told me that this regularly happens at store 2069! They told me that they have accepted packages from many very upset UPS customers that were refused service by store 2069. They also told me that all UPS store are required to accept UPS labeled packages and it is not an issue to call a UPS to come and make a pickup if a large amount of boxes are dropped off.
I am appalled that UPS store would refuse service to a UPS customer that had already paid for packages. This store manager (2069) cost me an hour of my time in driving and cost me a great deal of aggravation. I am filing a complaint with UPS. I am also filing a complaint with Amazon.com who's account was used for the UPS shipping. They need to know how UPS is treating their customers.
Details
Phone: (817) 860-2829
Address: 835 E Lamar Blvd, Arlington, TX 76011
Website: https://locations.theupsstore.com/tx/arlington/835-e-lamar-blvd
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