Carter, Stephen, MD

AVOID AT ALL COSTS....

Went there to see a dermatologist for skin itch. Was seen by Dr. Carter. Was not examined (itch on rear end) and was given a diagnosis of Excema with a cream Elidel that costs 500 dollars (insurance does not cover it). Got the cream from pharmacy and it's notes state that it has skin cancer causing side effects. I was disappointed that the doctor never informed me of this side effect (pretty significant) and gave me a diagnosis of Excema without examination.

This center deserves zero stars as far as I am concerned. I am an insurance working mother, married, with 4 children. I was TURNED AWAY from Leone Dermatology Center in Bloomingdale, after waiting 45 minutes for the lady at the desk to check in my insurance. I was with my 3 year old son awaiting treatment. I had also arranged a sitter to come to watch the other 3 children, as a respectable patient, did not want all the kids running around the office. They lady apologized to me but she was 'just having trouble finding the insurance' UNITED HEALTHCARE ! ! ! ! . The number is directly on the back of the card... 'Oh no, we don't call, we don't have time to call' I said what and verify insurance? POOR BUSINESS PRACTICE, very poor!!! Instead, they call their head office - who was OUT TO LUNCH. So guess were that leaves me, with a sick child with a server skin problem, with no treatment, after waiting a month to get in to see the doctor. They should have asked for assistance instead of just staying 'sorry'.



Be careful if you go, you too may waste your time. This is poor business practice and just not fair. Now my son has to wait another month just to get in to see another doctor, what a shame this Leone Dermatology is.