Pie Hole

I ordered a pizza, half pepperoni, half potato bacon. They said 40 minutes; I said OK great. This was at 6:40. An hour and 10 minutes later, "our" pizza arrived. As I opened the box I noticed half the pizza was wrong. I called, at which point I was told not to touch the part of the pizza that was incorrect, and that they would have the driver bring me the correct other half. Which meant he was saying "Since you've already waited an hour and 10 minutes to eat the food you have already paid for, why not just keep waiting?" Haha NOPE, believe it or not I am hungry (hence the pizza order) so I figured hey, I'm going to eat ONE SLICE. I'm sure that a company that understands customer service could stand to sacrifice one $2 slice to apologize for their mistakes, but no. The delivery driver stands in my door holding the pizza that I've already paid for ransom. Ok, cool, here's your slice, now get off my property.



So then I call William at the store. William begins arguing with me. Wow. He says "you got the pizza you wanted, what's the problem." And then yelled "you agreed to not touch the pizza, and you didnt keep your end!" Yeah William, well you agreed to deliver the correct pizza in 40 minutes, so you didn't keep your end. On either front of your "offer."



He then told me he didn't have time to talk to me, that there were only two people working. Certainly not my problem, William.



Not a place to order from if you're actually planning on eating in the same decade as when you order. If you are hungry, order from from somewhere else. Perhaps they can cater my 50th birthday party, then they would have 25 years to get the order correct and delivered.



If they want to deliver one slice of potato bacon to my door with a sincere apology from William, I'll give them another shot and modify my rating. Otherwise, I'll just Tweet/Facebook this story until my fingers hurt.



Take note: This is what a $2 slice of pizza worth of bad publicity looks like.



Poor, poor customer service.