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General Info
Sleep Inn - Brentwood - Nashville - Cool Springs is located off exit 69 on interstate I-65 just 12 minutes south of downtown Nashville. The hotel is located close to the Cool Springs Galleria Mall, office buildings, fine restaurants, Legends Golf Course, and historic downtown Franklin. The 4-story hotel with secure interior corridors has 91 spacious and clean rooms with excellent guest amenities for both the business and leisure travelers,family groups, and sports teams. Tour buses are welcome. Ample free parking is available.Sleep Inn - Brentwood - Nashville - Cool Springs is located off exit 69 on interstate I-65 just 12 minutes south of downtown Nashville. The hotel is located close to the Cool Springs Galleria Mall, office buildings, fine restaurants, Legends Golf Course, and historic downtown Franklin. The 4-story hotel with secure interior corridors has 91 spacious and clean rooms with excellent guest amenities for both the business and leisure travelers,family groups, and sports teams. Tour buses are welcome. Ample free parking is available.
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (615) 309-8157

TollFree: (877) 424-6423

Phone: (615) 309-8977

Phone: (629) 220-2494

Phone: (615) 309-8929

Brands
Sleep Inn
Payment method
debit, amex, diners club, discover, master card, visa
Location
Off Moores Lane by the Galleria Mall
AKA

Sleep Inn Brentwood

Sleep Inn Nashville-Brentwood-Cool Springs

Sleep Inn Brentwood - Nashville - Cool Springs

Sleep Inn - Cool Springs

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Reviews

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DK
Debra K.

03/13/2015

Overall

The following email was sent through the Choice Hotels Int'l system regarding their Sleep Inn located in Brentwood, TN.

Very unhappy with being charged for a night's stay on Conf # 379121204. I called same day to cancel this resv. because of winter storm Pandora. Was informed of 24 hr cancellation and no recourse. When you are driving and dodging a major winter storm, the last thing on your mind is to get resv. cancelled. I could understand the charge if I didn't call to cancel at all, but I did call and then checked back 2 times to talk to the Mgr who was never avail. Have never stayed at a Sleep Inn before & now won't. Industry standard for cancellation is 6 pm day of arrival so not expecting refusal of cancellation under extreme conditions. Thank you

The response was verbatim: "Thank you for contacting Choice Hotels International.

Your request will be researched, and you will receive a response from us within 72 hours."

There was NO response within 72 hrs. I subsequently called Choice Hotels and was told they had to honor that hotel's decision not to refund . . . interesting, since the manager was never there to make that determination.

Details

Phone: (615) 376-2122

Address: 1611 Galleria Blvd, Brentwood, TN 37027

Website: http://www.sleepinn.com

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