Answer: The best way to estimate the damage is to see the car, as there maybe hidden damage that is not visible unless inspected by a collision repair professional. There are simply too many variables to consider when estimating the damage and since we stand by our price quote it is not possible to properly provide the price over the phone.
Glass Repair/Replacement
"No insurance company doing business in the state of CT, or agent or adjuster for such company shall require any insured to use a specific person or direct repair shop for the provision of automobile physical damage repairs, automobile glass replacement, glass repair service or glass products unless otherwise agreed to in writing by the insured."