More Info

Modern Medicine with a Gentle Touch

Call Today!
General Info
Ferguson Animal Hospital has been in business since 2000, providing knowledgeable and compassionate care to pets in the Tricities area. We strive to meet the needs of our patients while exceeding the expectations of our clients, always embracing our hospital motto, "Modern Medicine with a Gentle Touch".
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Payment method
visa, discover, mastercard, all major credit cards, amex, check
Amenities
Preventative Medicine, Surgery, Digital Radiography, Ultrasound, Boarding, Grooming
Social Links
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
MF
Max F.

08/22/2023

Overall
Expertise
Professionalism

Awesome team. Extremely helpful, friendly and professional.

LH
Lori H.

06/15/2021

Overall
Expertise
Professionalism

Dr. Ferg and her staff along with the airport er vet saved my rottie from pyometra...God bless these fine people!

HK
Heidi K.

12/04/2017

Overall
Expertise
Professionalism

HORRIBLE, UNPROFESSIONAL, FAKE, UNPROFESSIONAL, ANIMAL KILLERS. DO NOT EVER BRING YOUR PETS THETE IF YOU CARE ABOUT YOUR PETS.

1veryupsetcustomer
Edited: 12/24/2016
Overall
Treated like Trash Labor Day Weekend 2010

Late Friday evening came home to a very sick dog. All vet offices were closed.The Emergency clinic called Ferguson's office Sat to let them know we were on our way to transfer our dog to them.Got there a few mins after 12 with the doors locked. When we were seen we were drilled as to why we were there after closing,That the dog was in a perfectly good place. Explained about the cost & to keep him at the emergency clinic & that I could have put the dog down for less than 2 grand. (1) If they could not see our dog then they should have told the other vet office & we would not have bothered with taking him there (2) They knew we were on our way, seen us standing at the door made no effort to come to the door (3) Talked down to us & was more concerned with starting their holiday weekend (4) Acted like it was a crime to be there a couple of minutes after closing even though a vet was going to be there till later that evening. Do you want this kind of treatment for all of your family members?

HA
Heidi A.

04/14/2016

Overall
Expertise
Professionalism

I brought a kitten w/ an eye infection they said if the eye isn't removed then euthanize would be an option there was nothing else they could do and I was out the door. My coworker said gotoFisher Hollow, they gave meds within days her eye was healed. I wrote an email to ferguson about how upset i was for them telling me i could have it removed or euthanize. Mypoint is one of my cats couldnt walk today My vet was closed, so i wentto ferguson manager said,You brought your kitten here last year right? I said yes then she said "We read your email complaint and its really hateful So weve decided that we're not going to help your cat today, I said I was upset of how noncaring and nonchalant they were twds my kitten i said sorry for email. She said shed ask if any vet would help but before she did if I had $$ to pay treatment. I said yes she asked and said none of them want to help. Everyone should know better alternatives and know that Ferguson is NOT the place for your beloved pets welfare

TH
Tammy H.

11/03/2015

Overall

Not like any other... At first I was pleased and comforted that my dog would receive the best care possible AND that they offered a payment plan I could afford. Next thing I know they offer the program but do not mark your file or make further contact with you on the process. Then when you bring $250 down payment they give you attitude because you cannot pay in full but do not understand why you might give it back when you are treated poorly. Long story short my dog had surgery and I had to find another vet to finish the job of taking out stitches and THEY STILL GET THE MONEY. If you cannot pay in full you better take the initiative to figure it out yourself or you may get blindsided as I did. I would click NO STAR but you have to select at least one.

Details

Phone: (423) 662-9485

Address: 316 7th St, Bristol, TN 37620

Website: http://fah4pets.com