TopLine Home Improvement

Went with this company without doing too much research. After paying a deposit and getting a written invoice, they ordered the wrong windows. Tom did not want to finish the job correctly. Only after a huge argument, and me having to prove what windows we ordered with documentation, they finally came back a month later.



Before starting the job I also checked with Tom if, after the windows are replaced, more work will need to be done around the frames. He said absolutely not. When they finished, they left 1-2inch gaps between the siding and the new frames, which he said was going to cost extra to close these gaps to keep the rain out. If I have to have extra work done, I will hire someone who is not a liar.



Overall, I found them to not care about the customer, be dishonest and not very competent. If you want to avoid a sloppy job and a headache, this is not a company you want to get involved with.