Speed of Sound

Please respond to this message. I bought a remote starter for my son at Christmas time and he has never made an appointment to get it installed. Today I

drove by and it looks like your business is closing. Will your business still honor

the starter I purchased and give my son a refund? After all it was $300.00..

Thank you

Barb A.

This shop is a HUGE disappointment. Took my 2010 370Z here to get window tint due to the website stating how great the warranty was and how they guarantee a "FLAWLESS" product. After having the tint applied I noticed an insane amount of air bubbles in the tint. The very RUDE "tint guy" stated it would take 10 days for them to disappear. Well... 2 months later... They are still there.



After reading online and talking to different tint shops I was advised that these types of air bubbles are NOT going to disappear. They are created by the installer not properly cleaning the windows and rushing the job. After this I decided to go back to Speed of Sound and see if they would honor their warranty....



Of course they didn't... The "tint guy" basically said I was being "nit picky" and refused to do anything with it and just walked away from me. I went inside to speak with the "manager" who was equally as unhelpful. He said he would call Viper and see what they would do. I am not holding my breath because I know Viper isn't going to do anything for a poor install. The tint product is just fine, the installer has NO clue what he is doing.



OVERALL a very poor experience from this shop. Poor installment, poor attitudes all around, and overall just a run down dirty disgusting environment. I will not take any of my cars back to this place, nor will I ever recommend someone to go there. Save yourself the money and go somewhere else!



0/5 stars. I'd rate this place lower if I could...

I purchased high end speakers from them and returned because the sound quality was awful. They ended up setting up the mids and tweets wrong, which caused the tweeter to completely blow. I could tell the quality was not as good as it should be, but figured they were professional and knew what they were doing.

I recently upgraded speakers and found out they sold me much higher level speakers and put in the lowest level speakers this company sold. I called them and confronted them and they literally laughed at me on the phone and took no accountability for what they sold me.



I would advise everyone to do not go see them, they have no honesty or integrity which you must have when trusting someone to do a professional install in your car.

My husband bought me a gift certificate to get a car starter installed in my car as a christmas gift. He gave it to me before christmas. I called to set up an appt. I was told it would take several hours. They had appt times, but nothing early in the morning, so I could cooridinate with working and getting my son at daycare. We then found a morning appt, so that my car would be the first one done of the day. I dropped it off, even before they opened that day. I called at 1pm and they told me that they had just started to work on it, they had "drama" and it put them behind. I then called at 3pm and was told it should be done by 4pm but no later than 4:30pm. They then stated there was another car that they were having problems with and the employees work on that and left my car. (what made that car more important than mine) I then called at 4:40pm and was told that they just finished it. I left to get my car and was waiting to get my keys, since it was already paid for. The one person was waiting on another person, then another salesperson came up and asked he he could help, i told him that i was here to get my car. He stated i would have to wait, so the first salesperson could check me out, all the while he just stood there. I finally got to talk to this person and he handed me my keys without any explanation of how to use the remote. I would never reccommend this place to anyone who wants good service. I will try to find another place if i have any problems, even though there is a lifetime warranty on my starter.