Mashcole Property Management

3 KIDS & MOM TRAPPED INSIDE UNIT BY LANDLORD & MASHCOLE PROPERTY MANAGERS!! (9/19/21)

I'm a mother of three young kids (ages 6yrs, 5yrs, and 5 months) living in a rent-controlled apartment complex in Los Angeles. On July 25th there was a flood of sewage water into my apartment from the unit above. Since then, over a month has passed, the unit isn't fixed, and my family has been effectively imprisoned in a temporary unit with no keys and no end in sight. Mashcole property managers abuse civil codes and regulations, rent-controlled and section eight systems, and PREY on their lower class tenants.

Our flood started a little after midnight, I urgently called and texted the property manager. 9 hours later, a plumber came but couldn't stop the leak because he couldn't get access to the apartment above - although he could have legally because it was an emergency.

Mashcole managers refused to help us find a place to stay while the unit was actively flooding, though that is their legal obligation as a rent-controlled complex.

Robin, a Mashcole manager, a former child actress who starred in Annie, told me the company doesn't "do hotels". She told me to take the kids to a homeless shelter.

A maintenance man saw how bad my apartment was and finally opened up an empty apartment upstairs for us (against management's orders).

While the drywall was down I noticed various types of mold and I had the mold professionally tested. Extremely elevated levels of mold were found, but since the management company only legally has to make the mold "not visible", they have chosen to paint over it and spray KILLZ industrial strength spray to mask the odors. Leaving the mold issue for the next tenants to deal with.


9/13 - UPDATE : A third major leak has occurred, flooding both the bedroom and the bathroom again. Again, management failed to respond.

9/14 - UPDATE : Instead of fixing the unit that caused the latest leak. They boarded up his unit, with a soaked rug and flooded bathroom.