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General Info
Beautiful Santa Clarita and Canyon Country Apartments Each of our Santa Clarita apartments offers a variety of carefully designed details to provide for your every comfort and convenience. Our open apartment floor plans feature soaring vaulted living room ceilings and generous dining areas, perfect for entertaining family and friends. Our kitchens have tons of counter space, built-in gourmet appliances, and a spacious pantry to satisfy even the most discriminating cook. You can also count on parking your vehicle safely in your own private two-car garage, and enjoying cool Canyon Country evenings on your own private balcony or terrace, making you feel right at home at Park Sierra.
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Extra Phones

Fax: (661) 250-2011

TollFree: (888) 578-7635

Services/Products
Living Room, Balcony, Bedrooms, Kitchen, Indoor Pool
Neighborhood
Canyon Country
Categories

Reviews

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Gladys L.

09/26/2015

Overall

RRRRRRUUUUUUUUNNNNNNNNNN!!!!!!!!!!!! IF YOU CAN RENT SOMEWHERE ELSE, GOOOOOOOOOOOOOOOOOOO!!!!!!! First, they will show you an apartment that looks very nice. Keep in mind, this is only a SHOWROOM. They will not show you the unit you will be renting-they will give you excuses such as the tenant is still in there or they are still in the process of renovating. We moved in because we were in a rush to find a place. We received a 62 page contract 2 days before we were scheduled to move in; after they asked us to set up our insurance and utilities-not prior. They would not send the lease agreement without this. THEIR LEASE MAKES YOU SIGN OFF ON THEIR RELEASE OF LIABILITY FOR MOLD 20+ TIMES!!!!!! This made us realize that we were in for a nightmare!!! We needed a place to live and had already paid our insurance for the year so we had no choice!



This place is not healthy for anyone to live at. The HVAC unit is EXTREMELY dirty!!!!!!!!! (see photos). We did not realize this until my son and husband started suffering from very frequent asthma attacks and I started suffering from severe allergies. We cleaned it ourselves because the only thing the "maintenance" crew did was change the filter (with a very cheap one, we had to buy a new one). We had to fumigate and lay down boric acid ourselves because of the roaches. The "maintenance" crew drives around doing NOTHING but chatting. They had a slab leak, "maintenance" was driving by DAILY! The leak was not repaired until I brought it up (I have a construction background). The city came in and fixed it. They do not complete any plumbing repairs. They also do not replace the drywall they removed for the so called plumbing repairs they completed. We had our tub leaking into our garage-they opened the garage ceiling and left it like that. Still, the leak persisted. We noticed the leak was coming from the tub overflow-so we stopped taking baths to avoid the leak. THAT WAS THE ONLY SOLUTION TO THE PROBLEM! Not to mention, the mess they left in the bathroom to make it look like they completed the repairs.



Their lease states they do not allow restricted breeds (pitbulls, dobermans, huskies, etc), yet these dogs are everywhere. The tenants are outside their apartments proudly showing off their restricted breed dog to whoever is willing, including "management". One of our neighbors played loud music all day long. There are people living in the garages. Parking is non-existing. Gangsters walking around at all times. Sheriff cars drive by all the time-more often than not, they are rushing to a scene of a crime. The best thing about renting here, and I mean this literally, is the train that passes by 30 times a day with its blaring horn.



Now that we have moved out-and left the apartment clean-they are trying to keep our deposit and stating that we owe them $900 for them to "renovate" the apartment. The invoices they provided are not dated in any way and are very bad copies so they are hard to read. We are now stuck having to fight for our deposit back and to dispute additional charges to avoid bad credit. Thankfully we have a lot of photos-however, I do not see it as an easy fight. We are a family of 3, when they are a huge "management" company, but we are still going to fight. We signed a new lease and it was only 2 pages long and NEVER mentioned any mold. I regret ever signing the lease here. I am only writing this review to avoid anyone from doing the same.

Details

Phone: (866) 347-5254

Address: 18414 Jakes Way, Canyon Country, CA 91387

Website: website

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