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        DB
        D B.

        04/21/2016

        Overall
        Food
        Service

        I wish I had read the reviews first. Poor service is an understatement. We waited 45 mins to receive our appetizers. The server apologized for the long wait stating they are understaffed in the kitchen. Ok I understand, that can happen. Then 5 mins later he brings our food and its cold! I mean not even lukewarm, the plate wasn't even warm! And no none of us ordered a salad. You'd think that after such a long wait that the food would be hot! Never again! My first and last time!!!!

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        DH
        Dianna H.

        10/17/2015

        Overall

        Apparently Chilil's doesn't care about their poor service and poor customer skills. Three one-star reviews and still no attempt to get better, if our experience today is indicative. Rude hostess, no concern about the 45 minute wait we had when we were told 20. Apparently people on Casa Grade have a very low expectation.

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        jasper9000

        05/11/2010

        Overall
        Poor over all!

        Some of the worst service and food I can remember, there are no words to discribe how I feel. Except, i will never go there again!



        Jason Martins,

        Casa Grande, AZ

        Helpful(0)Flag
        jasper9000

        05/04/2010

        Overall
        over all, just poor service

        I'm blown away at how they treated me there, I was never asked if I needed anything after them taking my food back 3 times. They acted like I was just another person and they didn't care, Until i say I will send a letter to corporate then they jumped a little bit.



        Never again,

        Disgusted

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        Details

        Phone: (520) 876-5976

        Address: 1532 E Florence Blvd, Casa Grande, AZ 85122

        Website: http://www.chilis.com

        More Info

        General Info
        Founded in 1975, Chili s Grill & Bar is a chain of restaurants with a location in Casa Grande, Ariz. The restaurant s chicken special includes tacos, margarita grilled chicken, chicken crispers, Cajun chicken pasta and Monterey chicken. Its seafood menu offers shrimp, salmon and tilapia. The restaurant additionally provides several party platters of lettuce wraps, boneless buffalo wings, fajitas, grilled baby back ribs, turkey sandwiches and house salad bowls. Chili s Grill & Bar also serves the local communities and offers sponsorships for various organizations that include St. Jude Children s Research Hospital. Its starters menu includes Awesome Blossom, nachos, boneless shanghai wings, and spinach and artichoke dips. The restaurant also serves soups, salads, steaks, quesadillas, burgers and desserts.
        Email
        Extra Phones

        Fax: (520) 876-5978

        Phone: (716) 297-7326

        Payment method
        amex, discover, master card, visa
        Other Links

        http://www.chilis.com

        https://www.chilis.com/locations/us/az/casa-grande/casa-grande

        https://www.chilis.com/locations/us/arizona/casa-grande/casa-grande

        Categories
        American Restaurants, Bar & Grills, Bars, Hamburgers & Hot Dogs, Restaurants, Take Out Restaurants
        Other Information

        Cuisines: Take Out, American, Bar & Grills, Burgers, Hot Dogs

        Alcohol: Wine, Full Bar, Beer

        Good for Kids: Yes

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