More Info

24 hour emergency service

General Info
Since 1959, Dalton Plumbing Heating & Cooling, Inc., a locally owned and operated business, has been providing reliable HVAC service to residential and commercial customers in Waterloo, IA and the surrounding area. We offer 100% satisfaction guaranteed! Our N.A.T.E Certified Technicians offer repair and installation services for: Plumbing Heating Cooling Fireplaces We proudly service all makes and models and offer flat rate billing, financing options and planned service agreements. Call Dalton Plumbing Heating & Cooling, Inc. for a free estimate today!
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BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (319) 232-9872

Services/Products
Central AirFireplacesHeat PumpsPlumbingPlumbing ContractorsWater Heaters, Security Lighting, Septic Systems & Tanks, Energy Efficient Systems, Solar Heating, Sewer Lines & Sewer Systems, Outdoor Fireplaces, Stone Fireplaces, Air Conditioners, Heating & Air Conditioning Ductwork, Plumbing Fixtures, Backflow Prevention, Indoor Fireplaces, Central Heating, Water Heaters, Heat Pumps, Tankless Water Heaters, Custom Plumbing & Heating, AC Compressors, Gas Fireplaces, Metal Fireplaces, Drains, Boilers, Fuse Boxes, Furnaces, Custom Heating & Air Conditioning, Electric Fireplaces, Heating Systems, Circuit Breakers, Power Plant Equipment, Decorative Fireplaces & Stoves.
Brands
Bradford White, Carrier / United Technologies, Dave Lennox, Fast, Icp, International Comfort Products, Lennox, Ruud
Payment method
cash, discover, visa, amex, mastercard, all major credit cards
Accreditation

Energy Star

North American Technician Excellence

Better Business Bureau

AKA

Dalton Plumbing Heating & Cooling

Categories
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Reviews

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DR
David R.
Edited: 03/18/2022
Overall
Beware!!! "Flat Pricing&q...

Very high priced! My 85-year-old father trusted them to provide reasonable service, since he hired them to install the furnace only three years earlier. The service tech explained that the repair was complicated and would cost over $300 (the actual part was in supply and under warranty, so $300 was just for the service charge and labor). He performed the repair in less than an hour. I asked Dalton's for an explanation. Here are two quotes from the response:
1. *Your parents understood the cost when they agreed to the service...When your parents order a dinner at a restaurant and eat the meal, I doubt you accuse the restaurant of overpricing, even if you think it's pricey.*
2. *I make no apologies. I learned a long time ago that it's far better to offer a more expensive, quality service and explain our prices every once in a while than to skimp and live with a reputation for poor quality forever.*
Anyway, hopefully the *quality* side will prove to be true, but know in advance that they are very (unapologetically) expensive.

Details

Phone: (319) 266-3513

Address: 5536 Nordic Dr, Cedar Falls, IA 50613

Website: http://daltonphc.com

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