Jerry Hilbert

In 2020 during the height of the pandemic they provided H/C for a 100 year old house. Neeedless to say it was not an easy job ,Very pleased as of this date. They have also done other smaller jobs on the same house. Excellent service,

This is Jerry Hilbert, LLC and would like to respond to the review by Shawnique. We could not respond until today which is 12-4-17 for the court trial by Judge.
The customer took us to court to get lots of money.
She has not given a correct review as the actual events and they way she acted as well. I have submitted the correct events to this webpage for further review.
The case was dismissed, for she never showed up.
We were prepared with all the paper work, texts messages from her and telephone voice recordings as well to prove she is not correctly stating the facts as she has put in the review.
Thank you.
Jerry Hilbert, LLC

HORROR STORY: . The day comes that the ESTIMATE was to take place. He called at 8:14 am to verify that I still needed the piece pushed back in and the estimate. I verified. I called back at 8:46 to see if he had started, he told me no but he was about to and asked what my concern was. I made sure that he was going to do the estimate as well. He called me back at 9:41 and told me what he had done and that someone would be contacting me later about the estimate for the main sewage line. He specifically told me also that someone had shoved a screwdriver into the pipe and that was why it was clogged and that he pulled the screwdriver out!!! Someone by the name of Keri Hilbert called me at a later time... she told me I would be billed for 2 hours of their time. I told her I know he did half an hours labor and he said that to me on the phone. I sent her recordings of the phone calls. She still argued that he called me at 8:14 however before he even left the building and stated they charge from the initial verification call. I happen to know that to charge anyone for something you did not provide is very illegal so I told her that she would have to come for me in a courtroom. She told me that he had to change his clothes from raw sewage and everything on the phone to try to argue her point but he changed clothes because he as a certified plumber pulled the screwdriver out. couldn't do anything in raw sewage. The beginning estimate for sewage cleanup is 1500 DOLLARS..so yeah now we live in a house with sewage underneath until further notice and I even called back and spoke to the woman professionally and then after that I called the owner who I am guessing is one of their VERY CLOSE FAMILY MEMBERS because they all av the same last names. Needless to say after 4 or 5 messages still no return call so I guess we'll meet in magistrate court. This is solely for the purpose of SAVING someone else the hassle. ZEROS across the board. A 200 dollar job will end up costing you 2,000.