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debit, master card, visa
Location
Woodruff Plz
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Caitlin R.

12/20/2016

Overall
Selection
Service

My experience with this business is beyond words. Negative words. Not only was I mentally abused if you will...I was also robbed by the "team players" in the Clinton Family Dollar. So not only was I accused of stealing, with scenes produced completely embarrassing me...I went x mas shopping and spent about 100 dollars (never mind all the other money I have spent, beyond what I should have but that's on me.) After all of this humiliation that was made up and on blast multiple times, the employees have the audacity to take over 200 dollars from me. This store is sketchy, rude, and I think one employee deserves to work there. That is if this store doesn't get shut down.

Overall

I visited this store yesterday around 12:30 PM. I had done some major shopping for a friend of mine and only had a 100 dollar bill. At register, a very nice cashier rang up all the items (with four people waiting behind me) as the store manager stood at the front of the store talking to what it looked like people taking an audit. She was totally oblivious to the long line forming at the front and chose to ignore everyone. As I went to pay for my items I handed the cashier a 100 dollar bill. I had nothing smaller for a 45 dollar purchase. The Cashier preceded to tell me that it would be five minutes if I didn't have anything smaller. I said that is fine and moved over. In the meantime the store manager asked what was wrong and the cashier told her I had given her a 100 dollar bill and she needed to make change. The store manager in a huff and puff went to the other register and changed the 100 dollar bill and give the change to the cashier, to my amazement ranting at me that this was the last time they would do that and to not let it happen again. I was shocked, as the people formed behind me. I am normally a very nice person. As the cashier gave me my change and apologized for her manager's behavior I said "I will never shop in her again" with such a rude manager. I was in customer service for years and if we treated someone like she just did me she would be fired on the spot. This manager was rude, and this was totally uncalled for. If your store can't handle a 100 dollar bill then you need it posted somewhere that you don't cash anything over a 20 dollar bill. I will never shop in this store again.

Details

Phone: (978) 706-0773

Address: 1175 Main St, Clinton, MA 01510

Website: http://www.familydollar.com

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