BMW Concord

I had an excellent experience leasing my 2015 320i ! I was alone and had never leased a car before. After going to several other dealerships earlier that day, I ended up there and drove away feeling very satisfied with my decision! I had a very pleasant salesman, Peter, to help me in my decision. He was definitely who I needed to guide me through the process. Thank you so much for the excellent customer service!

Fantastic buying experience, and a caring group of people. JT was terrific, and Marta in finance was also great. For a last minute purchase, I could not have asked for anything more. I love the car i bought and would recommend BMW of Concord to anyone.

Very friendly and knowledgable; proficient and attempted to meet every request. Overall, a wonderful experience; I was informed as to which models would best fit my needs and was taken for a very short test drive, I came home with the car that is perfect for my needs.

Concord BMW has restored our faith in BMW. I had been going to Pleasanton BMW for the past 5 years and always felt like a number, very impersonal service. At Concord BMW, the staff that I dealt with made me feel like a valued customer from the minute I drove up to the service lane. Even though Concord is farther, I will continue to have service there.

I enjoyed working with JT. We went in a few weeks earlier, not quite ready to purchase. We exchanged contact information and JT said to call him when we were ready. What I liked most was that other than sending his newsletter, he let us make the move that let to the purchase of our 535i. This was the second purchase from this dealership and have always liked the service we've received. We are enjoying our new car immensely. Thanks JT!

J.T. and Margo (finance) were very professional and friendly: committed to our best interests (we felt) more than just the deal. Not pushy. Gave good explanations. We had to special order our car, and that process was easy. An excellent experience from the customer point of view.

My 335i CPO was near its end and I went in for last service to take care of few things including waste gate rattle and cricket sounding belt tensionr. Tim was very helpful and continued to push to find few phantom issues I told him about. Tim continues great service what my previous SA (Jessica who is no longer there)did. . Highly recommend Tim as service advisor. I am willing to drive 50 miles to this dealer as Sonnen is nowhere near the quality level service.

They werea pleasure to work with and extremely knowledgeable about the 2014 BMW X3 that we purchased - especially all the new "tech-y" stuff. He was very patient and very responsive (whether at work or not) to any questions that we had. He made the entire purchasing process smooth and easy. This our second BMW and we will definitely be looking for Ken when it comes time to purchase our third one.

We were browsing at the shop front. Then the client advisor approached us very politely. He is very professional and customers oriented. We were introduced and explained different options about our choices. We finally chose a particular model; however, the color we like was out. They helped us to search the database with all other dealers in CA and shipped that in within two days. Thank you, Keep up the good work.

Working with them was the best car buying experience I have ever had. They were so helpful, not pushy and so very knowledgeable. My husband also said it was the best experience he had EVER had.