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10/14/2013
Waited 1 hour for a simple order of a 20 piece chicken meal at KFC in Covington, Washington on 10/13/13. Ordered 1/2 original and 1/2 grilled. Server said it would take 20 minutes because they didn't have any white chicken. after 1/2 hour, I went up to the window and asked about my order. I was told they were bagging it and it would be right out. When I got my order, it was all original with no grilled. I asked why? Manager told me that the grilled chicken they prepared was burnt so he didn't want to sell that to me. So what? They just decided to change my order without even asking me? Manager said he would cook some more grilled but it would take another 13 minutes. I was furious. I wasn't even offered anything extra for the mix up. The staff that was working on that night during the 7 to 8 pm hour should not be in a customer service business. Will think twice before going back to that store. Very unsatisfied customer.
Details
Phone: (253) 639-5860
Address: 17425 SE 272nd St, Covington, WA 98042
Website: https://locations.kfc.com/wa/covington/17425-se-272nd-st
More Info
- General Info
- Visit your local KFC at 17425 SE 272nd St for a fresh batch of our world's best chicken. Hand breaded and freshly prepared! Our chicken isn't made the fast way or the easy way. It's made the hard way. Each fresh batch of the world’s best chicken starts with our cooks inspecting each individual piece. Then, our fresh chicken is carefully rolled 7 times in our secret blend of 11 herbs and spices before being rocked 7 times and then pressure cooked at a low temperature to preserve all the great taste we’re known for around the world. From our Original Recipe® along to our Extra Crispy™ chicken, home-style sides and buttermilk biscuits, we're here to meet your chicken needs all day long. Call us at (253) 639-5860 for some freshly prepared delicious, complete family meals at affordable prices.
- Services/Products
- Carry Out Delivery Drive-Thru No-Contact Delivery
- Brands
- KFC
- Payment method
- master card, cash, visa, amex, discover
- Price Range
- $$$
- Other Links
- Categories
- Other Information
Cuisines: Fast Food, Chicken
Specialties: chicken nuggets, mashed potatoes, biscuits, fried chicken sandwich, Original Recipe chicken, spicy chicken, lemonade, sweet tea, nuggets, kids meal, dark meat chicken, extra crispy chicken, chicken sandwich, pot pie, family meal, bucket of chicken, Chicken Little, Famous Bowl, fried chicken, chicken tenders, mac and cheese
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