Rainbow Vet Hospital

Amazing place with wonderful staff. I've been to numerous vets over the years and I always end up back at Rainbow. When Sampson, my Rhodesian Ridgeback, got sick early this year Dr. Swales did an excellent job caring for him but was not afraid to let me know he needed greater care than they could provide and referred me to another hospital. That spoke volumes to me of their character: a money centered business does not send you somewhere else, they genuinely cared about Sampson's well being. When he again got sick this fall, their treatment and follow up care was wonderful. As we approached the end Dr. Swales, Dr. Braun, Heather, Caitlin, Alaina and all the other techs were there for me as well as for Sampson. Their honest, gentle approach to end of life decisions focused on his standard of living and their compassion included attending to my emotional well being as they helped Sampson, myself, and my family through that difficult time.

They love all my animals and treat me with respect. They have seen all of my pets and my pets even like going there.

The worst and uncooperative vet hospital I have ever dealt with. Upon arrival I asked for Fultz, I was told she was not there and a different vet would be examining my cat. After being examined by a vet, my cat began to wail in pain, I asked what happened and the vet became very defensive stating she did not rupture anything. No one said she did, We were simply trying to understand what happened. We were told while my cat was dying that we could take her somewhere else. I did snap back and asked where could I possibly take her, she is dying? "Crickets" the vet walked out of the room. In an attempt to save her I left her there. I was promised that she would remain in an incubator for the night, Approximately 2 hours after leaving we received the call that she had passed away. The next words out of the vets mouth were what did I want to do with her. I said wasn't sure. She very happily informed me that I had a credit on my account and that they could take care of her there. I returned the next day and found out that I was lied to, they removed her from the incubator shortly after we left. I asked to speak to Fultz, my son and I were having a conversation as to how rudely we had been treated and had been lied to, Fultz entered the room and I found her remarks very interesting. She advised me that the walls there where thin, and that she had been there last night and had supervised the treatment and the ultrasound my cat received. I told her that I had been informed that she was not there, the tall tale was never confirmed by any other staff member. Moving forward I took my cats remains to another vet for an examination in hopes of finding the cause of death. They contacted Rainbow for the records and were questioned why they wanted them as the cat was deceased. Well a paper was sent over that had more documentation about me and my son (added at the end of the report) versus the actual treatment of my cat. Several additional phone calls were made to get a copy of the ultrasound, needless to say Rainbow never sent it to my other vet. They had no compassion for my pet, my son or myself, but they had concern for more money.

It has been almost a year since Rainbow Vet saved my dog, Brutus. We woke up one sunday morning and he was unable to get up or walk. Brutus is a 100lb great dane mix, we thought this was the end. My husband had to carry him to the car and my poor buddy was so scared. Rainbow took us right in and did xrays, he has bad arthritis and some slipped discs in his spine. He was 11 and we were not going to put him through surgery, which they suggested. My husband and I declined and they did not make me feel bad about that. They put him on a ton of medication and suggested laser therapy(I did not believe in this), but I was willing to try something to help "our first child". I am not a believer, he is only on minimal meds and laser therapy weekly and sometime I have to tell Brutus to calm down and stop playing with is sister so rough. He is doing so great and getting ready for his 12th birthday and I have the staff at Rainbow to thank!!!!

Dr. Fultz and Alicia were so wonderful and sweet. My wife and I were so worried about our little girl, Bella. She was so sick over the weekend throwing up everything and not eating. This was the first place that actually listened to me and showed me that they cared. Bella is almost back to normal and we could not be happier. I would recomend this place to anyone who loves their pet as much as us.

I have a friend that worked for or is still working there im not gonna put them on the spot, that told me when you choose to end your pets life they cut the head off to do studies on the brain. If you leave them behind and Sell their heads and profit off your dead pets . I had mine cremated but they wouldnt let me see my dogs body 1 day after she passed they told me i wouldnt want to see her and danced around subject. I dont know if i got my whole dog or just her neck down. Never again will i go here!!!!!!!!!!!!

These people are the best. Always Highly professional and caring. Molly and everyone else are great. I recently have seen Drs. Renehan and Braun. The best.

Alan Wayne Davis

Yesterday, December 31, 2016. I took my precious cat Nottygiirl to the Rainbow Vet Hospital due to her being very sick. Our regular vet was off for the Holidays. I called around and no other vet could fit my emergency visit in. I found the Rainbow Vet Hospital online. They were quite accomaditing and fit my Nottgirl in between appointments. Unfortunately Nottygirl had a large mass and was in so much pain with little chance of surviving. In the end I chose to be kind to her and end her pain. My heart as well as my daughters who helped me care for her is broken. I will and do. Miss her greatly. The decision to put her to sleep was very painful and very difficult to make. I just want others to know that the entire staff and Dr. Garner treated Nottygirl and I with the utmost professionalism and human kindness. They were so wonderful to both of us. As a result of this I will be taking my other cat, and any future family pets back to Rainbow Vet Hospital. I also want too thank them so much. They really helped me through a very difficult time. Joan Plum

Firstly, if you're thinking of going to this veterinarian, please find another. My cat hadn't been feeling well and my ordinary vet couldn't fit him in due to her surgery schedule, so we brought him to Rainbow Vet. From the inept vet technicians to the condescending, mean-tempered, and dismissive vet, our experience here was terrible and heart-breaking. I informed the vet that I was willing to spend whatever it took to diagnose and treat my cat. In the end, she treated him for the wrong condition with medication that hastened his death. We had our cat there on a Friday, and by Monday, we had to have him euthanized. The medications given were completely inappropriate I have since learned after conferring with other veterinarians. Please do not take your beloved pet here. I regret my decision to immensely. There are several other emergency clinics in the area.

I am very dissatisfied with this vet hospital they continue to raise their prices and now they charge to send records to another vet hospital which is ridiculous a doctors office doesn't even do that. I will never go back there nor will I recommend this vet clinic to anyone else. They seem to just want money over taking care of their patients in hopes they come back to them. This isn't the first time I have heard their prices are higher than other vets around and the service hasn't been good like it use to be.