A-1 Auto Service & Towing

I'll keep it short.



My car stalled. I couldn't get it to start.



I called this towing company for a tow.



It took them 3 hours to get to me in East Palo Alto. Scary.



Never again.

I was parked in apartment in the back for about 2 hours. There wasn’t a fire line and a sign saying that I can’t park there. The driver said they are on a contract so he searches the area for cars that need to be towed. I told him he has no business taking my vehicle because there wasn't any indication that I should park there. While he was backing up my car I told him that was my car. He said you are going to have to pay $100 so he can take off my car. I said no. I didn’t have any money so I called the police and said if the manager ordered it to be towed and I should take in up with the manager. When I got off the phone with an officer. He said since you called the police I am going to charge you $180.00 I was very calm. I believe he just wanted an excuse to charge me more money. He was very inconsiderate. , and he new that he was in the wrong. I don't recommend them all. If I was in the wrong I would had confessed but I was not; he was. I was in the cold with my nephew crying and I needed to pick up my brother from work. So while I was tied up wasting my time while they were hustling me for my money... Luckily my friend put up a hundred dollars because he barging with the towing driver..!! What kind of towing company is this..!!