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        General Info
        Established in 1991 and located in Eden Prairie, our award-winning HVAC company has grown to become an established leader in home heating and cooling for the entire Twin Cities metro area. In our over 25 years of business, we have built a record of excellence in this highly competitive business, and have a list of over 35,000 satisfied customers. Our A+ rating with the Better Business Bureau and our many awards from consumer rating organizations are both humbling and a matter of pride for us.
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        BBB Rating
        A+
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        Services/Products
        Air Conditioning Commercial HVAC Heating Indoor Air Quality Water Heaters
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        Categories
        Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Air Conditioning Service & Repair, Air Duct Cleaning, Boiler Dealers, Boiler Repair & Cleaning, Duct Cleaning, Furnace Repair & Cleaning, Furnaces-Heating, Geothermal Heating & Cooling Contractors, Heat Pumps, Heating Contractors & Specialties, Heating Equipment & Systems, Heating Equipment & Systems-Repairing, Heating, Ventilating & Air Conditioning Engineers, Humidifiers, Major Appliances, Mechanical Contractors, Plumbers, Radiators-Heating Sales, Service & Supplies
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        Faith B.

        03/19/2016

        Overall

        ....Pronta said the board was toast and no salvage ability for my heater, my wife and I would have to get space heaters for 48+ hours until they could install.



        I asked three times if it was the "trip switch" as that happened a couple years ago and the fixed it by tapping it a couple times. I pointed to it, he took it out... "No it's fine, it's the board that is the issue."



        He informed me it was the board and said..." There is no replacement part, your furnace is toast".



        Luckily I know a HVAC specialist and he just happened to be in our neighborhood that night. He came over to our house and within 10 minutes had the HVAC unit working.



        It was indeed the trip switch a couple dollar part he had for free (but $100) installation.



        ..That contract was for a $11000 HVAC replacement versus the $100 falsely diagnosed easy fix my HVAC completed. I asked if I could have the CEO or VP , I requested a meeting they declined and brushed me off.



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        Details

        Phone: (612) 724-1899

        Address: 7454 Washington Ave S, Eden Prairie, MN 55344

        Website: website

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