Cutting Crew Hair Salon Elmira

Britney (or Brittany, however you spell it) did a horrible job! Completely butchered my hair! I went in for a trim and asked that my ends be layered since I have thick hair. Apparently this translated to short layers that fall just at the base of my ears, if I tug enough! I will never go there again! Don't sacrifice quality for cost! I'd have much rather paid $100 for a good haircut!

Overcharged for a bleach service by $15. Charged for a conditioning treatment I never received. After the second round of bleaching because she missed several spots the first time she left bleach in my hair and ears even after rinsing. Completely ruined the shirt I had on by letting bleach run all the way down my back to my waist. When I called and asked for any kind of refund the manager lied and said she would call me back... when I called back two hours later I was told that I could not even have a partial refund and that it's just something that happens and they can't help that sometimes they completely ruin shirts. Was also told that I needed to accept I "look ten times better now than you did when you came in" and that what I was wearing "was just a t-shirt anyway, wasn't it?"

I went in with really long, long layered hair....got my eyebrows done too . Eyebrows are uneven and dont even look like they had been done they are just straight, no arch at all. THEN they " trimmed "my hair, which consisted of removing a few inches!!!!!!!!! Apparently they dont realize curly hair is shorter when it dries! They also felt free to add short layers in so now my hair looks like a big poof ball :(