More Info

Work done well, with a personal touch. Thats our commitment!

General Info
At Better Homes Hearth and Patio, our team of experts has over 50 years of experience in the casual furniture and hearth industry. We offer a complete line of outdoor casual furniture for the summer months, and the widest selection of gas, wood, and pellet stoves, fireplaces, and inserts in the area. Our offerings will warm your heart during those winter nights. All our installation and delivery is done with our own staff, so you can be guaranteed the best possible service. Our quality products include all hearth products. Our outdoor departments include the very best patio furniture. We service and install all the products we sell and other brands too. Call us today!
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Fireplace Installation, Patio Covers, Fireplace Maintenance, Fireplace Repair, Gas Fireplace Repair, Installation Services, Retractable Awning Installation, Retractable Awning Repair, Chimneys, Tension Structures, Gas Logs, Window Awnings, Palapas, Patio Covers, Silestone, Outdoor Chairs, Outdoor Fireplaces, Stone Fireplaces, Carports, Wicker & Rattan, Indoor Fireplaces, Sun Shades, Solar Screens, Canopies, Tables, Screen Rooms & Enclosures, Glass Fireplace Doors, Outdoor Tables, Retractable Awnings, Fireplace Inserts, Shade Structures, Shade Sails, Entrance & Walkway Awnings, Dining Sets, Gas Fireplaces, Energy Saving Awnings & Canopies, Metal Fireplaces, Ventless Fireplaces, Awning & Canopy Rentals, Glass Fireplaces, Stationary Awnings, Steel Furniture, Tents, Aluminum Furniture, Used Awnings & Canopies, Decorative Fireplaces & Stoves.
Brands
Avalon, Breezesta, Country Stoves, Design Specialities, Excalibur, Fireplace Xtrodinaire, Grand Mantel, Hampton, Hearthstone, Jotul, Lennox, Lopi, Majestic Fireplaces, Napoleon, Portland Willamette, Real-Fyre, Regency, Stoll, Vermont Castings, White Mountain
Payment method
visa, cash, master card, apple pay, diners club, paypal, discover, amex
Categories
Other Information

Services: Fireplace Installation, Patio Covers, Fireplace Maintenance, Fireplace Repair, Gas Fireplace Repair, Installation Services, Retractable Awning Installation, Retractable Awning Repair, Chimneys

Reviews

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jakem11

03/19/2012

Overall
not happy

make sure you are present when installation is in progress they will cut corners! I asked to have the damper area blocked off with sheet metal and insulation. Sales man said no problem we do it all the time. When the truck showed up it didn't have the sheet metal or insulation on it, problem one. They started the install and used 500� RTV to attach the flu liner to the stove. That stuff will melt like butter at that location! Thats problem two! At that point I found out the unit was the floor model, for a week the sales man said my order was on its way in. When they came back to finish the install correctly. I had to supply the Installer with tools and supplies. Also I had to draw the layout on the sheet metal. After the install the man abruptly left, it was late and he wasn't getting paid for being on the job. Within two minutes I got a call from the sales man wanting the rest of the money. I was on my way out and I said I would talk to him in the morning. It's a good thing I put a hold on my credit card, he had my numbers from the down payment. Without my permission he tried to get the last payment. I came home that night noticed the Stove was not level. The next morning called informed him I wasn't happy. After all that I went through I didn't want to pay the last $500. This was a $4300 job and I did half the work!!!! He threatened me, said I'll take you to court and tell the township you didn't get a permit!!! DO YOUR SELF A FAVOR, GO SOMEWHERE ELSE!!!!! THIS MAY HAPPEN TO YOU!!!!

cabbose9

11/10/2011

Overall
Had my pellet stove serviced, ...

Had my pellet stove serviced, technician was very informative, diagnosed the problem in five minutes and had repair done in half an hour. Left the stove clean and even touched up some scratches.

Details

Phone: (215) 269-9900

Address: 386 Lincoln Hwy, Fairless Hills, PA 19030

Website: www.betterhomeshearthandpatio.com

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