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Heather C.

05/18/2015

Overall

I was looking online and came across this business. I was VERY skeptical about this facility, because of all the negative feedback. Well, this location was the most convenient for us so we checked them out. They explained to us that new owners took over in 2013. They have a new working gate with hours from 6 am to 9 pm. There are cameras (AND I MEAN EVERYWHERE!!!!) that run 24/7, with nightvision. The climate controlled has a keypad to access, there are also cameras inside climate and around the building. I was very impressed. They also have U-Haul's so moving was very easy. Thanks guys don't know what I would've done without y'all!

Overall
This week (Jan 12, 2012) was a...

This week (Jan 12, 2012) was a second break-in at their facility in the last 4 months. There are no operating cameras in the climate control storage building. They promise cameras but give excuses like: the lightening took them out or the tornado, but never repair them. The fences can easily be jumped from the roads (razor wire only goes halfway around the property. There is no locked outside doors or door codes for the climate control building. All units have a large space across the top so that anyone with a ladder can look over into the units and assess the contents. The person on duty this last time took 2 days to notify people. The phone is connected to Vonage and if the power goes out while you are in the facility, there is no way to call the emergency number to get someone to open the gate because the computer is offline.

babiegirlk

03/09/2010

Overall
SUCKS!!!!

Let me be the first to tell u that this place sucks seriously!! They have false advertisements of an electronic gate which is COMPLETELY untrue, you are not able to access your belongings whenever you want, meaning 9-5 mon thru fri and 9-2 sat and they are closed on sundays. My unit became infested with rats and they said they couldnt do anything about it! Alot of my stuff was ruined, this was a huge MISTAKE! I am moving my stuff imediately and hopefully no one will ever rent a unit from here agian!!

Details

Phone: (910) 822-4700

Address: 1630 McArthur Rd, Fayetteville, NC 28311

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