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- General Info
- We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including the C-MAX Hybrid, Fusion Hybrid, C-MAX Energi, Fusion Energi and Focus Electric. We also have many used and certified pre-owned vehicles to meet every budget. Owners appreciate working with the factory-trained, certified expert technicians in our friendly, fast and reliable full service garage for all of their maintenance and repair needs, including oil changes, tire rotations, new and replacement tire sales (we offer 13 major tire brands including Goodyear, Continental Tire and Michelin), brake service, batteries, tune ups, radiator, engine and electrical repairs and of course, any warranty work you may need.
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- Extra Phones
Fax: (909) 434-0525
Fax: (909) 350-0928
TollFree: (888) 266-0257
TollFree: (888) 408-1745
Phone: (909) 509-4082
- Brands
- (888) 665-3149, Mercury
- Payment method
- financing available
- AKA
Ford Motor Company
Sunrise Ford, LLC
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GalleryView all (6)
Reviews
07/18/2015
NEGATIVE STARS ! I traded in my 2014 Flex for a 2015 Explorer Sport ( both bought at Sunrise Ford Fontana) I had purchased the extended warranties on the Flex. When I signed the purchase agreement on the Explorer I was the one who told the finance manager, Juan Arrellano, that I should be getting a pro-rated refund on the warranties from the Flex. It's been two months and I have not received money back. When I called one time he told me 4 to 6 weeks. It's been 2 months and now Juan Arrellano does not return my phone calls. This morning when I called Ford Extended Care (ESP) in regards to the refund due on my warranties when I traded in my Flex I was told that Sunrise Ford Fontana was electronically sent my refund on May 28, 2015. The finance manager, Juan Arrellano flat out lied to me on at least two occasions telling me that once Sunrise was MAILED a check then Sunrise would forward the check to me. There is/was no physical check. And only two of the three warranties I purchased had been canceled. If I had not called Extended Care myself I'd still be waiting for a phone call from the finance manager, Juan Arrellano as well as 2 unreturned messages that I left for one of the owners, James Bruncati, who did not return my phone calls either.
06/14/2014
Poor customer service. Ready to buy for a local business, could not even cofirm what inventory was onsite. Several issues, but lost a customer. Need to take lessons from Nissan fleet dept in Ontario.
Details
Phone: (909) 822-4401
Address: 16005 Valley Blvd, Fontana, CA 92335
Website: http://www.sunriseforddirect.com
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