Gallatin Women's Center

I was informed that I had an irregular PAP and would have to come back for a biopsy. I discussed insurance options and found out that the procedure wasn't covered. I was emotional and frightened. I told the receptionist that I couldn't afford the biopsy and her response was a quick and rude "I'm sorry" followed by an angry click of the telephone. I was appalled! After a few days, I decided that I couldn't live with the 'what-ifs' and scheduled the appointment. I brought my boyfriend along to help comfort me. The staff did not acknowledge him, not even a hello. The Nurse Practitioner, Jessica Byrd, compromised my relationship by stating information that just the week prior she told me that I did not need to discuss with my boyfriend. I was horrified! Also, the previous week, I mentioned that I did not like having a nurse's assistant in the room. They failed to meet my needs. During the exam, the Doctor told me that I had nothing to worry about and that we didn't even need to take a biopsy. A huge wave of relief fell over me, just to be taken back seconds later when she said that she was going to take a sample anyway. The staff have no sympathy for their patients. They are there to provide a service and that is all. They don't take even the slightest steps at making their patients feel comfortable. I have had enough of this clinic. I wouldn't recommend Gallatin Women's Center to my worst enemy.

My daughter and I have gone there for years under the care of Dr. Bennett. Dr. Bennett and Judy his nurse are fantastic. They really care about their patience and always treat us with the utmost care and compassion. We both highly recommend them.

I came on a referral from my regular doctor and sometimes, when you work with people on a regular basis, you become hard-hearted. I felt a little unimportant going there. The doctor was nice, gentle, and answered my questions. The nurse was not as warm and I felt she was just doing her job, no more, no less. I called to get my results and the staff member that reached out to me was very cold. A cancer screening is not something anyone should be unemotional about. I don't need sympathy, just a little emotion. After 2 weeks, I still haven't received my results :/

The doctors at this office are extremly nice and are great to see. They tell you everything that is going on and will answer any question you have to the best of their knowledge and if they dont have an answer they will check it out for you.