More Info

Monthly Wash packages available! Ask any manager for more information. Electronic Gift Cards available in ANY denomination and make great gifts

General Info
We all know ā€“ and love ā€“ the feeling we get when our car is clean, the windows are clear, and the interior is freshly vacuumed! Waterworks Car Wash, the areaā€™s most technologically advanced car wash, is designed to get you in and out quicklyā€“with dazzling results. We offer a variety of wash services and treatments that protect your carā€™s finish and interior and help protect your investment. Waterworks was built in 2002. It changed ownership in 2008 and is now proudly locally owned and family operated with over 7 years in the car wash industry. We are the only dual-tunnel car wash in the state. We pride ourselves in using state-of-the-art equipment and high-end soaps. We use all Neotex material, not foam, and all non-acidic soaps.
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Northeast Grand Rapids
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Gene C.

04/02/2015

Overall

I own a large truck and used this place a lot. I was using the automatic side and would always tip the attendants a few bucks to spray off truck good because it's larger it takes a little longer. One day a manager comes over and tells me he can't do that and if I wanted more spray that I would have to go through detail side for 10 dollars more. I tried to talk to owner who never makes himself available, which is a red flag to me. Well I talked to his daughter who is the manager. She proceeded to tell me same thing as manager. She then said she hates to loose customers, but that's how it is. I have never been back.

sassychick

02/01/2009

Overall
Not Very Good

Ever since the new owner has taken over this place it has seemed to go down hill. From what I've seen he treats the employees unfairly and puts those in charge who have no clue what their doing. Not to mention it seems the products are very cheap, seeing as I have to go get my car washed at another car wash after leaving the place. It's in very poor condition and it looks as though the owner is trying to fix the place up with things it don't need. Instead of concentrating on the wash itself it seems like he wants to make it into some sort of coffee shop. Also the female cashier they have is very rude and seems to have a snotty attitude. I also feel sorry for the employees because everytime I go in there it seems like their getting yelled at when in reality I've seen them bust their butts while the supposed managers stand around in the lobby and chit chat instead of helping out during their busy times. All together it's very unorganized and they should really get new owners who know what their doing. I highly doubt this place will stay open much longer if business continues like this.

Details

Phone: (616) 447-9560

Address: 2205 E Beltline Ave NE, Grand Rapids, MI 49525

Website: http://waterworks-carwash.com

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