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10/16/2015
Not even sure what to say about this train wreck. I'm still in shock about what just happened during our meal.
First of all, our waitress was excellent. There were some obvious issues with the kitchen and bar getting our food brought out correctly, but she was great. She kept checking in, brought us drink refills without us having to ask, and kept apologizing for the delays with our food and drinks.
By the end of the meal, she came to pick up the check - and was crying - and told us she had just been fired. She apologized, but said that her manager told her that she needed to finish her tables before she left.
NOT. COOL. What kind of manager fires an employee mid-shift and then has them finish their tables?! Probably the kind of manager that 1) brought us the wrong appetizer when she was running food, 2) brought us another table's check along with our own, 3) never came to see how our meal was, which should be a given if you're having trouble with your server, 4) never came to apologize for our experience after our waitress was crying at our table, and 5) told the bartender that she was too busy running tickets to come talk to me when I asked to speak with a manager.
Instead, once she finally did come out to talk to me, told me I didn't know the whole story about the waitress and STILL didn't apologize.
Talk about a poorly managed establishment. From the kitchen and bar disorganization to the obvious employee issues and manager incompetence, I highly recommend avoiding this place. Judging from the lack of customers in the restaurant with us tonight, it seems like most people already know this.
Details
Phone: (920) 544-9230
Address: 875 Lombardi Ave, Green Bay, WI 54304
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