Mail Boxes Plus

Awful customer services with the new management. When I was in the office shipping my package, I was informed that Mailboxes Plus would act as my "shipping broker" and to contact them if I had any questions. When I called because my package heading to Ann Arbor, MI somehow ended up in Aurora, CO, I was told, "There is really nothing at all we can do." Really? A shipping broker. Unreal. This place is embarrassing.

Most bias customer service, I will never return and will never recommend this place. My coworker went to get some paperwork notorized. Seeing that one of my other coworkers got ALL of her divorce paperwork, child custody, and other family legal documents notarized at different times, this should be a good place for him to go. Throughout the process of her divorce, Tom at the desk, assisted with, what would seem to be no problem. However, when my male coworker went in for similar notarizing concerns, they denied him and said they don't get involved with any family legal documentation. When I called to clarify their policy on notorizing, Tom, at the desk, said they don't get involved in divorce or custody issues. I find it baffling that they would repeat such a mistake over and over for one person but refuse service for a simple income document for a child support order. My friend is a former United States Marine. He stands about 6'3, he's a big guy and I feel like they took one look at him and discriminated against him. The last time I've checked, you notorize the signiture not the issue. If they would have seen the paperwork they would have seen it's a simple document. I will never waste my time with these negative, biased neighborhood business ownwers again. I'm sure that if you fit inside their mold, they'll be great to you. They should be ashamed of themselves for treating any veteran in this fashion.