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B4
Boomz 4.

05/30/2015

Overall

My husband and I frequent Boston Market but will never visit this location again. The service is very poor. The manager was wearing what looked like a shower cap. We waited in line for 15 minutes with 3 people behind us. No one said anything to the customers. Instead of preparing plates, the young lady started refilling every food container and many were half full. A customer who already had her food, came to the counter and asked for a refill of soup. The girl(employee) went to the back and refilled the soup and served her. We were all still waiting. I asked why have we been waiting for 15 and why would you serve someone who has already eaten. The manager with the shower cap on said with an attitude, "Look, it's Saturday and we serve our customers who are already here first..." I replied, "But we have been standing here waiting for 15 minutes". The customer with the soup said "We waited a long time too and we just want a refill." Instead of serving the food, she continued to fill up all of the food. BUT, the only customers on the restaurant were the 2 girls who got a refill on the soup. We felt like we were inconveniencing the employees after we patiently waited for 15 minutes. My husband and I left this Boston Market never to return.

brewer1004

11/28/2007

Overall
Not Up To Par

Poor service and cleanliness made me not want to return to this location.

Details

Phone: (313) 885-6480

Address: 20195 Mack Ave, Grosse Pointe Woods, MI 48236

Website: http://www.bostonmarket.com

More Info

General Info
Dinner is always ready. Boston Market is the rotisserie expert, serving the kind of meals that help mom draw everyone to the table. From our fresh, never-frozen whole rotisserie chicken to our fresh-baked cornbread and wide variety of family-favorite sides, each family member can create their ideal meal. There's something for everyone! We only serve natural chicken, full of flavor and free of antibiotics and added hormones - marinated in garlic & herbs, and rotisserie roasted to perfection. It's rotisserie roasted every hour, on the hour and ready to serve when you arrive. Plus, we also serve rotisserie turkey and freshly prepared ribs and meatloaf. So whether you want to come in, pick up an order to go, order online or have a meal catered, there are all kinds of ways to bring everyone to the table for lunch or dinner. Delivery is available for purchase for catering orders of $60 or more. Come to Boston Market in Grosse Pointe Woods, where dinner's always ready.Dinner is always ready. Boston Market is the rotisserie expert, serving the kind of meals that help mom draw everyone to the table. From our fresh, never-frozen whole rotisserie chicken to our fresh-baked cornbread and wide variety of family-favorite sides, each family member can create their ideal meal. There's something for everyone! We only serve natural chicken, full of flavor and free of antibiotics and added hormones - marinated in garlic & herbs, and rotisserie roasted to perfection. It's rotisserie roasted every hour, on the hour and ready to serve when you arrive. Plus, we also serve rotisserie turkey and freshly prepared ribs and meatloaf. So whether you want to come in, pick up an order to go, order online or have a meal catered, there are all kinds of ways to bring everyone to the table for lunch or dinner. Delivery is available for purchase for catering orders of $60 or more. Come to Boston Market in Grosse Pointe Woods, where dinner's always ready.
Extra Phones

Phone: (586) 885-6480

Payment method
amex, discover, master card, visa
Price Range
$
Neighborhood
Grosse Pointe
AKA

Boston Market-Catering Restaurants

Categories
Other Information

Good for Kids: Yes

Cuisines: Take Out, American, Fast Food

Price Range : Below Average

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