Find a business

        Accepted Insurance

        Pentucket Medical has not yet specified accepted insurance plans.

        Specialties

        Pentucket Medical has not yet specified any specialties.

        More Info

        Care Done Right, Care Done Right Now

        General Info
        Welcome to Pentucket Medical! For over forty years Pentucket Medical has been providing extraordinary health care to the residents of the Merrimack Valley. With the latest in diagnostics, technology, and research, we proudly offer unparalleled acute, chronic, and wellness care to our patients. Our primary care and specialty teams include over 300 dedicated physicians, nurse practitioners, physician assistants and clinical and administrative support staff. There are three service components of any great health care organization: medical skills, customer service, and technology. Pentucket Medical's physicians, nurse practitioners and physician assistants are not only great clinicians but also highly respected by their peers as leaders in their respective specialties. In addition, as a part of the Partners HealthCare System, the parent organization of the Massachusetts General and Brigham and Women's Hospitals, our patients have access to two world renowned medical facilities when that level of care is required. The second key service component is a dedication to customer service. For the past 18 months Pentucket Medical has embarked on a major campaign internally to ensure that the entire staff is committed and trained to provide our customers with great service. Yes, CUSTOMER service. We realize that you are our not only our patient, but you are also our customer. That's why Pentucket has spent the past year identifying and improving our customer service in a wide range of areas: reception, waiting, follow-up, appointments, and communication. We feel strongly that you deserve the same level of extraordinary service you find in other leading service industries. In recent years, we have invested heavily in technology, including the Electronic Medical Record (EMR). The EMR has revolutionized the way we practice medicine, by ensuring that all your clinical information is captured, stored, and available to your care team any time, any place. If you are a current patient, we thank you for entrusting Pentucket Medical as your source of health care service. If you are exploring your medical care options, we invite you to learn more about Pentucket Medical today. I am always available to provide whatever help I can to help you make an informed choice for medical care.
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        Phone: (978) 521-3270

        Phone: (978) 521-3200

        Payment method
        insurance, visa, master card, cash, check
        Location
        PMA Medical Office Bldg
        Other Link

        https://pmaonline.com/directory/locations/show/pentucket-medical-haverhill/

        Categories
        Physicians & Surgeons, Clinics, Physicians & Surgeons, Allergy & Immunology, Physicians & Surgeons, Cardiology, Physicians & Surgeons, Family Medicine & General Practice, Physicians & Surgeons, Pediatrics, Physicians & Surgeons, Rheumatology (Arthritis)

        Reviews

        Hi there!
        Rate this business!
        What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
        Click to Rate
        JV
        Janet V.

        02/27/2015

        Overall

        Patient for 20 years. Always treated poorly due to Medicaid. Only saw doctor 4 times in 20 years. Always nurse practicioners.

        This last year rapid doctor turnover rate. crazy bad record keeping. Needs repeat request for simple med refills. No chain of command or accountability for phone messages, Requests, call backs, etc.

        Fails to communicate with visiting nurse or pharmacy on special things.

        Went more than one month without diabetic test strips after 3 calls for refill.

        Can not express my anger. Causing life threatening disruptions.



        Please some one tell me if you know of a clinic to go to as an alternative!



        They know they are the only game in town for low-income.



        PLEASE HELP!

        Helpful(0)Flag
        NK
        Nancy K.

        08/16/2014

        Overall

        I have been a patient here for 10 years but I am looking for a new doctor. Things were OK until recently. I have had tests and been given incorrect results. No matter that I provide the name and address and telephone number of the pharmacy for my prescriptions, they end up at another pharmacy and I have to call around to find out where my medicine is. I called the answering service and the receptionist took my phone number down wrong two times. I spoke clearly and enunciated properly but it took 3 times for her to get it right. (she had two numbers out of seven wrong) This sloppiness is getting worse and I expect many other patients will seek healthcare elsewhere.

        Helpful(0)Flag
        JM
        Judith M.

        05/28/2014

        Overall

        Contrary to the other reviewer I have had nothing but positive experiences with anyone I've dealt with at Pentucket Medical. From greeting staff to lab techs, schedulers, nurses and doctors could not ask for better treatment or more kindness and compassion.

        Helpful(0)Flag
        CR
        Chuck R.

        02/18/2014

        Overall

        This entire group treats people like a NUMBER. They are rude and there doctors on call take forever to call back if they do at all. Avoid this conglomerate mess at all costs....arrogance at it's best!

        Helpful(0)Flag

        Details

        Phone: (978) 521-3250

        Address: 1 Park Way, Haverhill, MA 01830

        Website: https://pmaonline.com/directory/locations/show/pentucket-medical-haverhill/

        People Also Viewed