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11/20/2012
I was very dissapionted of what this place has to offer. First of all the office stinks like curry that you can't stand it. Second the guys is cheap. You have to pay for every little thing. 3) he is slow and not too smart. You spell your last name and MAYBE by the third time you will put it into the computer CORRECTLY. 4) He told me that the gas tank was half full when I picked up a truck, which really it wasn't because I took pictures of the gas meter inside the car. When I showed it to him that it was only 1/4 he immediately agreed. Do not rent from this location!!!! By the time you're done and ready to drive the truck an hour will go by. Uhaul rocks!!!! 15min and the truck is ready!!
11/20/2012
This location is very bad. I ordered a truck to move my stuff. 2 days later I come to pick up my truck. We inspect it and there is a wire sticking out of the tire and the windshield has a major crack in corner which the owner wasn't aware of (which means he did not inspect this car before). So this one is out of the picture. Then we go inspect two other trucks. We drove one, and it turned out it shoke when we drove 40mph. Another truck had something else wrong. So 3 trucks were parked at the office but NONE OF THEM were ok to drive. And the owner asked me if I'm sure that 40mph is not good. Well gee to drive entire 300 miles while the truck shakes, hmmm should I take it? I thought I'm gonna choke the guy! Idiot is too cheap to fix anything. He just wants to squeeze profit of those trucks without fixing them and checking to make sure they're safe!!!!! Do not rent from this location. You'll go through HELL.
Details
Phone: (703) 437-8064
Address: 2875 Towerview Rd, Herndon, VA 20171
Website: http://www.budgettruck.com
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