More Info
Minnesota's Only National Certified Appliance Service Center.
- General Info
- D & T Appliance Service Company is an appliance repair company in Hopkins, Minnesota which serves the surrounding areas. With customer service as #1 priority, our factory-trained technicians use their 80 years of combined experience to bring our clients a factory-authorized appliance service and repair. The appliance brands we service include Sub-Zero, Wolf, Asko, Bosch, Dacor, Thermador, and Viking. As a testament to our service, D & T Appliance Service Company received the 2006 Super Service Award from Angie's List. We are also the only nationally certified appliance service center in Minnesota, which is the highest level of recognition in the industry. Please call D & T Appliance Service Company today for prompt and professional experts in the field.
- Email Business
- BBB Rating
- Extra Phones
Fax: (952) 934-5522
- Brands
- Asko, Bosch, Dacor, Frigidaire, Ge, Maytag, Samsung, Sub-zero, Thermador, Whirlpool, Wolf
- Payment method
- discover, mastercard, visa
- Neighborhood
- Minnetonka - Hopkins
- Other Link
- Categories
Reviews
11/28/2014
Provided by DexKnowsThis is a business that operates with low integrity. Do not expect any security in their work ability. They refused to come back to fix something that they did not fix the first time because ownership of the home has changed. This is not how you win business and referrals. Save yourself the hassle there are plenty of places that do honor their work.
08/13/2013
Provided by DexKnowsI had my Asko washer serviced by a Fine tech from D & T, he arrived at the scheduled timeframe, had the part on his truck, and fixed it promptly. Not sure about what happened to the others reviewing below, but possibly things have changed there since late last year/early this year. All I know is I am a very happy customer, even if they are busy and it took 2-3 days to get here. I will be using them for all my appliances!
06/07/2013
Provided by DexKnowsI had numerous issues with my Fridge. I had purchased an extended warranty and had to have 6-7 service calls from 2 other appliance repair places. I am so happy I found D & T. The repair man, Al was very patient and went out of his way to make sure I received a replacement fridge. He had to make several calls to the extended warranty people on my behalf & come back to my to do extra testing. He really went he extra mile for me & I highly recommend them to everyone. SUPER GOOD company!
04/18/2013
Provided by DexKnowsI had my whirlpool washer worked on. Tech was very professional and efficient. He was able to fix it the same day. I highly recommend them.
04/18/2013
Provided by DexKnowsI have always had great service through D&T Appliance. I will continue to recommend them to friends and family.
03/04/2013
Provided by DexKnowsWe have had miserable service in working with D and T (I truly cannot express this enough - took 2 weeks to even come to our house - then 3 MORE WEEKS for them to come back with a part!!!). When our Asko brand washer broke again, I was determined not to use D and T (as we were referred to by Warnersâ Stellian). I discovered that Sears services Asko brand and they have been amazing to work with! So- - save the headache and DO NOT call or work with D and T Appliance - - call Sears! 1-888-508-4379
10/31/2012
Provided by DexKnowsWe were referred (steered?) to D&T by Warner Stellian for repair of our washer. The first visit was fine: technician was a good guy; he found the problem; ordered the hose; and said it would take about 3-5 days to arrive and about 20 minutes to install. The hose finally arrived 10 days later. Then the earliest they would come to install it was another 9 days. I called on the appointed day to confirm the service window and was told -- Oops! -- they failed to get it on their schedule. (And they were the ones who called me to schedule!) So now it's another week to wait. Net result: A month without the washer, and even that's not certain, because it's not fixed yet. I'd give zero stars if I could.
10/19/2012
Provided by DexKnowsI will never use this business. I scheduled an appointment to repair our Bosch dishwasher - 5 days out. They asked for a credit card number to put on file before they come out. I was driving at the time and told them I would call them back...well I forgot, and because most businesses don't ask for that it it completely slipped my mind. When the appointment day came I called and left a message to tell them how to come into our house. I never heard from them so hours later when I called them again they said they didn't have me down anymore because I never called back with my credit card #. They just took me off the schedule instead of calling me to confirm the appointment - that is just bad business. They just said "sorry, can't come out" I will never call them nor will I refer them to my friends and family
09/21/2012
Provided by DexKnowsI bought my electrolux refrigerator through Warner Stellian and went through them for repair while on warranty. Warner Stellian outsources these repairs to D&T. In the 3 repair visits we had with them, they ended up not fixing the problem (ice maker still doesn't work) and on top of that they re-mounted the bottom freezer drawer wrong (so it's kitty-wampus and doesn't close entirely on the right side). That repair was done just at the end of the warranty period, so now we have to pay out of pocket for someone to come fix their mistake.
03/09/2012
Provided by DexKnowsTerrible experience. Complete waste of my time. Told them the make and model of our dishwasher and that it wasn't pumping itself dry. Tech shows up, and says it needs a pump....WOW, REALLY!.... but of course he doesn't have one for an exotic machine like our 2 year old Kitchenaid, that will take about a week.
11/13/2011
Provided by DexKnowsTech made two visits, ordered a part, installed and said "it's fixed". Same issue was present as before the "repair" - the tech guessed at the issue and didn't do thorough diagnosis. Lazy.
11/08/2010
Provided by DexKnowsWhen first called for an estimate I was told it would be "a few bucks" to replace my door strike on my dryer. After a 20 min installation the tech handed my wife a bill for $122.00. We were charged $7.43 for the door strike sales tax was .57 & labor was $114!!! total $122. A call to the owner was never returned. The whole experience was ridiculous!
Details
Phone: (952) 934-5522
Address: 1216 5th St S, Hopkins, MN 55343
Website: http://www.dtappliance.com
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