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03/29/2013
I have been a life long customer, and it kills me to post this negative review. Carlos' has gone down hill. I have been over ten times in six months, and every time I go the restaurant is totally empty.
The food is amazing and the price is great(if you can get that price) On my past two visits, the waitress has changed my order to make the bill more expensive. I let it slide the first time, but the 2nd time was enough. The manager was so clueless to business and failed to care that my receipt did not match what I got. I am never going back and would like everyone else to be very aware of your order.
I recommend the restaurant for its food, but not for the customer service and waiting staff.
Recommended meal: The Don Lupe - $8.55 (I urge you to watch your ticket if you choose to go after reading this)
Details
Phone: (281) 442-8083
Address: 3603 Aldine Mail Rd, Houston, TX 77039
More Info
- Extra Phones
Fax: (713) 442-7709
Phone: (281) 442-0068
- Payment method
- amex, visa, discover, mastercard
- Price Range
- $
- Neighborhood
- High Meadows
- Categories
- Other Information
Cuisines: Mexican, Latin American
Price Range : Below Average