Infiniti Dealership

I took my car in for service at Southwest Infiniti and one of the servicemen stole my 380 pistol. I typically would remove my gun prior to dropping my car off for service, but I inadvertently forgot to do so. Of course everyone is denying seeing my pistol, but whomever took it left my holster in place. I am very disappointed that I can't trust the people who service and wash my car. I have owned a Mercedes for 12 years and taken it to Mercedes for service and never had an issue of anything being taken from my car.

Unbelievable "Bait and Switch" sells tactics. I had been working with their internet sales person for several days. I gave him the color and options of a QX that we wanted. He emailed me 3 vehicles that matched my request. I checked their website and I could not find 2 of the 3 vehicles that he told me they had on their website. The vehicle was going to be a Christmas gift for my wife, so on Christmas Eve (they were open that day), we called the sales guy and told him that I couldn't find 2 of the 3 vehicles on the website could he please confirm that they still had the vehicles before we drove 2 hours from College Station. He confirmed that he had the vehicles. We show up and the sales guy starts trying to sell me a used version of the vehicle we were looking at. I said we were not interested. I asked if we could look at and test drive one of the 3 vehicles. He says, let's just take the green one (we were looking at black or silver) because it is raining and the green one is close. We get back and again we ask to see 1 of the 3 vehicles we wanted to look at. Now he can't find the keys. Finally he calls in the manager who admits that they actually don't have any of the 3 we drove 2 hours to look at. He blames it on the computer and then offers to sell me a demo or another car that is "almost" like the one we wanted. Classic "bait and swith". All they could say is that they were sorry. SORRY - I waisted Christmas Eve driving 4 hours in the rain for nothing. SORRY - that's all they had to say. WOW. AVOID AT ALL COST!!