More Info

General Info
Jiffy Lube® is a leading provider of oil changes in Houston, TX and offers routine car maintenance. Whether you need an oil change, brake services, or wheel alignment, our trained auto technicians provide industry-leading car maintenance in Houston that will keep you safely on the road. Visit a Jiffy Lube near you to have your vehicle inspected and serviced, no appointment needed!
Extra Phones

TollFree: (800) 344-6933

Services/Products
Battery Brake Replacement Cabin Air Filter Replacement Engine Engine Air Filter Replacement Exterior & Glass Filters Fluids Inspections Jiffy Lube Signature Service® Oil Change Oil Change Radiator Coolant Fluid Exchange State Vehicle Inspections Tire Rotation Tires Transmission Fluid Exchange Tune-Up / Spark Plug Replacement Windshield Wiper Replacement
Payment method
amex, discover, master card, visa, cash
Neighborhoods
Northwest Houston, Spring Branch West, Royal Oaks
Categories
Other Information

Services: Oil Change

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
SR
Stacey R.

10/18/2014

Overall

DO NOT GO HERE!! Just got my oil changed this morning, never had the oil light come on before in my car and now it comes on when I brake and idle. Finally got district manager on the phone after listening to the employees tell me it was nothing they did and hand me back the keys and dismiss me, told me to drive home (I live inside the loop). Now they are changing the filter, he says perhaps it's a bad filter....... Wtf?!?! Hope they haven't damaged my car. Avoid this place if you want your car to run. Horrible especially since the employees are saying it's nothing they have done.



UPDATE 1 hour plus later - They re-did everything and the brake light now is off so OBVIOUSLY it was something they did wrong the first time; wrong type of oil, filter, who knows . . . . I drove about 30 plus miles today, again, I hope my car isn't damage from their mistake. I did make it home (about 17 miles) without the light going back on. The employees did not even say they were sorry, even when I told them I was supposed to be at my friends birthday party dinner instead of spending my evening there.



The incident report I received from them wasn't completed either, only says "cust had oil changed on 10/17/14 left came back this afternoon and said oil light comes on when she slows down check car drainplug tight no leaks filter tight no leaks oil level full. I told her to get it checked out if it is something we did we would take care of it" It doesn't say anything about re-changing the oil, filter, etc. It's great that they put in writing that they would take care of the damage they did to it . . . it's in writing on their "Customer Incident Report"

Details

Phone: (713) 464-9209

Address: 1619 Gessner Rd, Houston, TX 77080

Website: website

People Also Viewed