Sprinkler Warehouse

PLEASE READ BEFORE PURCHASING FROM THEM!!!!!!!!

I purchased an item that did not fit

I paid $51.97 Including shipping.

I received it today and called them today letting them know that the part doesn't fit and that I would like my refund or exchange it.

After going back and forth with her (Amanda) I said I just want a refund and this is what she said.

Refunds will be credited the purchase price, minus a 20% restocking fee and the shipping charges.

I paid $51.97

And I will only get back $35.00 Minus the 7 dollars shipping cost to send it back to them.

*So technically I am receiving $28.00 out of $52.97*

I am Loosing 51% of what I paid!

They are NOT transparent or trustworthy and they do not make it easy to return any items they make you go out of your way!

TERRIBLE CUSTOMER SERVICE!

DO NOT GIVE THEM ANY BUSINESS THEY DO NOT DIVERSE IT!!!