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09/18/2013
I am sorry to say but DO NOT bring your dog to this place! Our first experience with them was fine and they seemed very nice, but if anything major actually happens to your dog on their watch, they turn into completely different people. I had one of the doctors actually yell, scream at me over the phone because I did not feel my dog got the attention she needed after a crisis surgery THEY caused. My dog went in for a tooth extraction and cleaning, and they discharged her only to find 6 hours later that they left a breathing tube stuck in her throat!!! She had to be rushed to the ER for yet another surgery to remove the obstruction. They wouldn't own up to the mistake, said it was our dogs fault, and laughed it off saying it wasn't a big deal. They didn't even offer to refund us any part of the surgery from their mistakes... Just a terrible experience overall. What was a routine surgery turned into a life threatening emergency and they did not even apologize for their malpractice. Our dog coughed and hacked for weeks following the surgery and the doctor who did the surgery could care less. All that to say, if anything goes wrong in your experience with them aka extra charges, wrongful diagnosis, malpractice, etc. just know you will have to pay for everything anyway! They do not care about you as a customer and definitely do not care about your dog. They are only in it for the money.
Details
Phone: (651) 400-1180
Address: 4644 Victor Path, Hugo, MN 55038
Website: http://www.pawspethospital.com
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