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Phone: (816) 252-8290
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- Benton
- AKA
Carmel Hills Living Center
Genesis HealthCare
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Reviews
10/03/2016
I think Carmel Hills Healthcare and Rehabilitation Center should be shut down. My best friend's father was sent there and they weren't taking good care of him. He had sores, they didn't work with him when he was having trouble swallowing and eventually he ended up in the hospital. He passed away in the hospital because they didn't take good care of him. Also, while he was there not only did change go missing from his room, his dentures also mysteriously vanished then reappeared. My step sister's aunt was also in Carmel Hills, she had cancer that made her bones weak. One of the nurses there dropped her and didn't report it. The fall caused my step sister's aunt to break a hip and her spine. Another family member came up to move her and she cried out in pain, she was taken to the hospital and also passed away. DO NOT SEND ANYONE HERE! Based on what I have been told they don't take care of the people under their care.
03/14/2011
Please do your research. I know how hard it is to do in a crunch. I would NOT recommend this facility and I will NOT take any of my loved ones their again, My grandfather was only there for a week and it was the worst week of his and our lives. Improper medications and administration of medications, very little supervision and care, negative and hostile employees. Overall I am not sure how this place can stay in business by letting patients sit in urine and feces for several hours and refusing to help them to the restroom, not to mention the mistakes with the medication and just plain ignoring the patients needs. In the week we were their I did not see one smiling face from patients to employees. Please check it out before you use the facility.
Details
Phone: (816) 461-9600
Address: 810 E Walnut St, Independence, MO 64050
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