TelePacific

HORRIBLE COMPANY!

This company uses PSI network to get them business. The reps lied and tricked me into getting horrible service. They took advantage of the fact that I didn't know exactly what certain figures meant compared to what else is out there. I am stuck in a horrible long contract with slooooooow internet and double what I should be paying. DO YOUR OWN RESEARCH. They LIE and MISLEAD you!!!

Horrible Company/Experience Buyer Beware

Reps lie/mislead uneducated and not informed about their own products. Make Changes to your acct with out permission. 15+ phone lines were down for 3 consecutive weeks. Company financial reflected thousands of dollars in lost income. They would not release lines for porting to Back to Verizon. Telepacific installed 2 different types of phone system that were not compatible. Caused damage to our building. Nortel, IT and Verizon rep review their work/Installation and expressed, they have never seen this bad of workmanship. Everyday for 3 weeks at least 6hr a day on the phone with Telepacific Rep, Customer Service and Supervisor and never resolved or fixed the problem. We have been in business for over 20+ years and never experience a nightmare like this with any Vendor. We have been a Verizon customer for over 10+ years. We were billed for hundreds of dollars more than the contract we signed. Feel free to contact me and I will explain my experience with you. Buyerbewareoftelepacific@yahoo.com

Not legal to extend contracts without companies signatures. Best country small enough to cater to small biz

after 2 years, they added another 2 years without us approving it

best prices and services in california. Really customer service driven and downtime better than ATT and verizon