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05/30/2010
Our waiter at Benny's Steak & Seafood at The Landing's should be ASHAMED of himself! Charging us an 18% gratuity then NOT telling us and letting us pay ANOTHER gratuity! He made a total of 37% off of us and 38% off my sister in law! Shame on you Jeffery! Shame, shame on you! And to top it all off, the Owner Benny Youscszadeh REFUSES to return ANY of the monies. This server ended up making a grand total of $78.38 on a $145.00 check! (This was the before tax total) Have YOU ever had a server worth a 50% - 60% tip? I surely haven't and I AM a server! BEWARE....... There is an 18% gratuity added to your bill if your party is of 6 or more.... an 18% gratuity is automatically charged and if you pay by credit card your receipt will NOT read as such. On most cc crt's you get at restaurant's that automatically charge a gratutiy it is stated right on the cc crt and there is usually a line for ADDITIONAL GRATUITY or ADDITIONAL TIP nope............ this one added the bill, tax, and 18% grat all together on one line then the next line stated TIP then the next line said TOTAL. The food was good, but not excellent, the service was NOT worth a 20% let alone a 50% tip. (They were very busy so I will give Jeffery that.) In any case we will NOT be returning EVER and I hope this review sheds some light on the goings on at this restaurant. Allowing servers to make double tips without informing their customers is flat out STEALING in my book. ps......... I am a server as well and I would NEVER do this to a customer.
Details
Phone: (904) 301-1014
Address: 2 Independent Dr Ste 175, Jacksonville, FL 32202
Website: http://bennyssteakandseafood.com
More Info
- General Info
- Benny's Steak & Seafood is a casual dining facility that offers a variety of lunch and dinner options. Established in 1996, it is a family-owned and operated establishment from where customers can view the St. John's River. The restaurant specializes in seafood items, steaks and salads. Benny's Steak & Seafood operates a full-service bar that provides pinot grigio, reisling, sauvignon blanc, chardonnay and white zinfandel. Its menu includes Caesar chicken wraps, Caribbean conch fritters, crab melt sandwiches, and lobster and crab legs. In addition, the restaurant offers catering services for social gatherings, business meetings, wedding rehearsals, graduation parties and award functions.
- Email Business
- Extra Phones
Fax: (904) 301-1015
- Payment method
- discover, amex, master card, visa
- Price Range
- $$
- Location
- The Jacksonville Landing
- Neighborhood
- Downtown Jacksonville
- AKA
Bennys Steak and Seafood
- Other Link
- Categories
- Other Information
Cuisines: American, Seafood, Steakhouse
Price Range : Average
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