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Fax: (718) 291-0628

TollFree: (888) 442-8257

Payment method
financing available
Neighborhoods
Briarwood, Southeastern Queens
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Reviews

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loris71

07/12/2008

Overall
Big Bucks Auto...How do places like THIS...STAY in business?

I am writing this as a warning to anyone thinking about contacting Big Bucks Auto. DON'T!



Here is why...



My husband and I needed to sell a car of ours to pay bills. We decided to check out a bunch of sites online. We found Big Bucks Auto. Called them up and got a "quote". We went to Big Bucks Auto with the high hopes of selling our SUV ASAP! (were we wrong...) When we got there the lying began...and didn't stop.



Our salesmen was Jose. We could tell right off the bat something was...off shall we say? Something about him and the place reminded us why USED CAR DEALERS have a certain reputation. Anyway...we told him of our situation. What seemed like less than a minute...Jose took a look at our car and told us a completely different number than what was "offered" to us over the phone. I can understand if someone told us 12000 - 14000 on the phone...and then came back and said you know the car's not in 'that' great of shape...yada...yada...yada, we'll give you 11500. Nope! He offered us 8500. We immediately stood up and walked toward the exit. He told us what would be the "least" we would take for it. At this point we were so offended, but we needed to sell our truck. So we sat down. (bad mistake) He went back and forth to his boss' office like 10 times. He kept coming back to us playing the "good cop", "bad cop" routine. I could see my husband's blood boiling. My husband warned me a few days earlier that a co-worker got jerked around in a similar fashion...I of course being the stubborn one, suggested we give them a try. (thinking that maybe this wasn't the typical protocol of how they treat a customer) I have never been so wrong in my life. I must have apologized to my husband 100 times over.



After a complete and utter waste of our time, we decided to check out a place in Manhattan, Car Cash. My husband told me he heard of them from when he used to listen to Howard Stern. To make a long story short...we got there and sold it within a half hour or so. I really don't want to spend time talking about the positives of Car Cash.



I can't express in the strongest terms how completely unprofessional and rude this "company" claims to be. Afterwards I did some research and read on their website that they have been in business for 3 generations. How is that possible? In all my years in Queens, I never heard about these guys until I did a GOOGLE search. I used to work near Big Bucks Auto and they were NEVER there 30 years ago, 20 years ago, 10 years ago or even 8 years ago.



In closing, don't waste your time or even the energy to think about this company. My husband and I will NEVER go to Big Bucks Auto and nor will we suggest them to anyone...no matter what! I've already suggested to a couple girlfriends of mine who have SUVs to sell them to Car Cash.



Hopefully, this helped someone...



Lori S.

Overall
Selling a used car could not be easier!!

Thanks to Big Bucks Auto...



I had been tring to sell my car for weeks. The newspaper ads only produced annoying phone calls and people who never showed up when they said they would and cost too much money. So I stopped, but still no one wanted my car. I had to get my new one on the road, and time was ticking away..so I went to Big Buck.



Talk about saving time and fustration and money! I drove in and before I knew it, the deed was done. I had a hand full of cash..much better than I was originaly asking even..and then I was free of my auto obligation!



Don't even bother with signs and the newspapers, just go to Buddy at Big Bucks.. they rock!

nyrsny

03/11/2008

Overall
Horrible!

Watch out for this place they will try to haggle with you and low ball you. Staff is very nice when you come in then if they don't get what they want (aka you accepting there low ball offer) there attitudes quickly change.

Details

Phone: (718) 291-0850

Address: 13903 Queens Blvd, Jamaica, NY 11435

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