More Info
- Extra Phones
TollFree: (800) 527-8029
Phone: (808) 877-7334
- Payment method
- financing available, discover, master card, visa, amex, apple pay, cash, check, company card, paypal
- Location
- Queen Ka'ahumanu Ctr
- Other Link
- Categories
GalleryView all (1)
Reviews
02/16/2016
Very disappointed with the manager & sales associate in this store. My husband purchased my wedding ring from here before Christmas. The day after Christmas we brought it back into the store to have it re-sized. We were promised the ring back on January 14th. I went in on January 16th to check on it as no one called me - only to be told they lost it! I was given a temporary ring to use until they located my ring. They received my ring on Jan. 25th. Again, no one called to notify me of this. They waited till I went in yesterday to tell me - ALMOST A MONTH LATER! If I had not gone in to handle my account, I would not have known that they had my original ring in the store. INCOMPETENT!! CUSTOMER SERVICE SUCKS!!
Details
Phone: (808) 877-7331
Address: 275 W Kaahumanu Ave Ste F1, Kahului, HI 96732
Website: http://www.kay.com
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