CVS Pharmacy

I had a terrible experience here this morning. I waited an hour and a half and had to leave without seeing anyone from the minute clinic due to time constraints. To compound the long wait, there were no toys for my young son to play with (which, by itself, would have been fine; my son is my responsibility), but there was a section of new toys for sale *right* by the waiting area which was impossible to distract my son from. It was very annoying and inconvenient. an hour and a half of chasing my son away from strategically placed toys on display was very frustrating.



The biggest reason why you should never visit this place is because of the following report that I had to make about their hipaa violations:



Two violations occurred. First, the sign-in screen made my personal information visible to anyone behind me. The text and the screen were very large (possibly for those with sight problems) and the screen was vertical. A tilted screen would have made my information safe (since the screen was, at least, tinted so that it could only be read from the front) or the screen could have been installed facing a wall. Instead, the screen faced an aisle that led all the way to the front of the store. Literally anyone near behind me could have copied my information or someone with imaging equipment could have done so from a less obvious distance.



Second, there was no assurance that my information was deleted when I had to leave early without receiving service due to a very long wait time. I asked the adjacent pharmacy (no one with minute clinic was available) what I could do and they said that nothing could be done, that I would be passed in the queue and my information would be automatically deleted. With no time to spare, I couldn't stay to verify that this was what would indeed take place. There was no option at the kiosk to be taken off the waiting list and delete my personal information.