United States Postal Service

Full Disclosure: I am at the post office 3 to 5 days a week shipping packages. I frequent the Redmond location the most, but I stopped by Kenmore to ship some packages as it is closest to my apartment.



I've never had any problems with this location before today; usually, there's a nice, friendly blonde lady working, but she left shortly after I arrived with my packages. Juong showed up and started checking people out.



I generally go to the self-serve line at the Redmond location, where a shipping label is printed for you. The city, state, and zip code are printed at the bottom of the label, right above the barcode, and there's a big white splotch at the top for you to write in the remainder of the address.



Some of my packages were being shipped in re-used boxes, and I was anticipating those labels would print out. When I showed up with some packages that were not addressed, Juong turned me away.



"Usually there's a little label that prints out," I explain, apologetically. "Do--"



"We don't do that."



"I--" I continue, as that wasn't the question I was on the verge of asking.



"We don't do that."



"Do--" I attempt again.



"We don't do that."



Frustrated, I move my packages aside and start writing the addresses on the sides of the boxes that aren't covered with clear tape. I get back in line.



"The shipping labels, I go to the Redmond location and--"



"My wife works at the Redmond location, and they don't do that either."



"I go to the self-service station," I explain, "I wanted to--"



"Well, we don't have a self-service station. Maybe they print the labels there, but they don't print it here."



I knew that from the first eighteen times he quacked "We don't do that here", but that wasn't what I was asking. What I was trying to ask (and would have, if I wasn't interrupted before I could get six words out) was if that was the case at ALL post office locations, as I planned on stopping by the Bothell Post Office tomorrow, and needed to know if I needed to have it addressed in advance.



By then, I gave up; there's only so many times one can deal with someone snapping, "We don't do that!" at you before you decide that it's a waste of your time. He starts weighing my packages, and as he does so, I watch



as a label prints out



the label has a bar code



it has a long white splotch for you to write the address on



and it has the city, zip code, and state printed at the bottom.



"That doesn't have the address printed on it," he says quickly when he notices me eyeing the label. He tosses the package into the bin before I can investigate further.



In short: terrible experience. Terrible employee. Just drive to Bothell/Kirkland/Redmond instead.

I've had to call this location to try and track a package twice now and both times employees were completely rude and short with me I'll be finding another location to use plus at the location itself there's never enough staff to handle the crowd in there always backed up