Bill finds that the most effective demeanor of a mediator or arbitrator is not to be overbearing, or to attempt to direct or control the terms on which the parties may settle a dispute. Rather, he prides himself in presenting a calming and conciliatory approach to the negotiations or hearing the concerns of the parties. Bill Apple and his company, Apple Mediation, LLC, are committed to assisting individuals, and their attorneys, in reaching prompt, total resolution or settlement of all of the matters about which parties may disagree, at minimal cost to the parties.