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Nissan North America
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Sullivan Brothers Nissan
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donnaewing

06/25/2014

Overall

This place is terrible. I wouldn't recommend going here to my worst enemy. The only positive thing about Sullivan Brothers is they had snacks for you while the salesman "works his magic" (his words, not mine). The salesmen are nice, until you sit down to talk numbers.



I was in the market for a new Nissan Sentra - I wanted a brand new car, not used, and only had the requirement of GPS and bluetooth. I did not care what else was in the car. The sales guy (of course) tried to up sell multiple times. He actually found me a beautiful car that I was going to buy instead...there were only two problems there:

1). The car was a 2011 with 36,000 miles on it already (it's 2014)

2). It was priced higher than a brand new 2014 model



So of course, he drags me into his cubicle to talk numbers. (This is after I've told him three times I have a $20,000 budget for a new car, not used, and not to waste my time or his). After wasting an hour of lowering the sales price over and over and "doing me a favor" by talking to his manager, he comes out at $19,999 final price. I must have laughed at him because he started to get extremely rude after that point, trying to take cheap shots at me. I told him I wanted a new car, he had wasted my time, and unless he has something, I was leaving.



He magically found a new 2014 Sentra to waste my time for another hour. The rock bottom pricing on this one (after pulling over the manager and putting on a show) was $21,999. Not bad from the supposed sticker price of $24,999, but still out of budget. I nicely thanked him, got up, and left...but not before they could say I would never find a deal as good.



The next day I went to Clay Nissan in Norwood. They kept the place open just for me while I picked out the perfect car. I found the EXACT SAME car that Sullivan had for my negotiated price of $18,999. I also got 0.9% financing, a tank of gas, an oil change voucher, a full detail, and the satisfaction of a good deal with good people. They even went as far to order me dinner while we passed papers!



So, if you're looking for a car, don't go to Sullivan. Take the extra time to go to Clay - it's worth it.

O2
Olsls 2.

08/01/2013

Overall
Deceitful Tactics

First visit looking at a new car, negotiated a price, returned two days later to complete paper work and purchase the vehicle. When they came back to salesman desk, the numbers had changed. The payment went up $100.00 per month! Will never go back their again. Went to Quirk, the other dealership I went to for price comparison, they honored their commitment, I have a new vehicle thanks to Quirk!

Details

Phone: (781) 585-7500

Address: 1 Cranberry Rd, Kingston, MA 02364

Website: http://sullivanbrothersnissan.com

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