thumbnail

Mullinax Ford Kissimmee

(2)
CLOSED NOW
Today: 7:30 am - 5:30 pm
Tomorrow: 7:30 am - 5:30 pm
Years in Business icon
24 Years
in Business
Amenities:
Wheelchair accessible
(407) 846-6000CallMap & DirectionsDirections1810 E Irlo Bronson Memorial HwyKissimmee, FL 34744Write a ReviewWrite Review

More Info

Call Today
General Info
New and Used Vehicles are always on sale at Mullinax Ford. fully stocked with Ford Fusion, Ford Fiesta Ford Edge, Ford Focus, Ford Taurus, Ford Mustang, Ford Fiesta, Ford Escape , Ford Explorer, Ford Expedition, Used F150, Ford Transit, Used F250, Used F350, Used E150, Used E250, Used E350,Used Ford Cargo van,and Used SUV's. We also sell Chevy, Dodge, GMC, Honda, Toyota, and more! We have dealerships in the Orlando, Daytona, Kissimmee, and West Palm Beach area. Comment Policy: We love hearing from you. To provide the best possible education and support, please limit comments to Facebook Ads, Pages, Deals, and other business-related products. We reserve the right to delete profane, harassing, abusive and spam comments and to block repeat offenders.
Email
Brands
Motorcraft, acura, audi, bmw, hyundai, jeep, kia, lexus, subaru, volkswagen
Payment method
amex, all major credit cards
Other Email

Categories
Other Information

Parking: Free

Wheelchair Accessible: Yes

Provided by

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
PC
P C.

03/15/2018

Overall

I bought a 2017 Mustang GT Premium from them in December and in February and, after 1000 miles I took it to my mechanic and he I were shocked to see corrosion/rust in a lot areas of the undercarriage and suspension components. There are some areas that are normal to see surface rust but this was far beyond that. It was on brake line brackets, painted surfaces of suspension components, etc. This car literally looks like it sat in water. This was obviously sold to me like this, as there is no way this could have happened to a Florida car in that period of time to a car that is garage kept and driven locally.
After many emails and phone calls I took it in and looked at it with the service manager and he confirmed that it was excessive, and we compared to another 2017 next to it and it was obviously excessive. He had previously told that per his warranty guideline this was not covered, and provided his guidelines. What he showed me did not match the warranty I received with the car, or what is available on Ford's website. He said my best bet was to report it to the BBB Autoline as that would force Ford to take a look at it. According to him if either he or I called Ford about it they were unlikely to respond favorably.
I was then asked if I would be willing to trade it for another one, which I took as a even trade/swap. To add insult to injury they tried to offer me trade in price for my car to go towards another one, which would have been almost a $5000 loss for me (not counting taxes, etc.). What a waste of time and disappointment. So much for doing the right thing.
To be clear I hold Mullinax Ford responsible, although they do not feel the same way. I feel it was like that when I bought it and they should have known better. Buyer Beware, and make sure to check the undercarriage of your car.
The sad thing is I had recommended them to some friends, and had to take it back based on my experiences.
I would give them a zero rating but I am not sure that is possible.

BF
Bonnie F.

06/16/2016

Overall
Expertise
Professionalism
Selection

Thanks Mark Timmins for your help with the purchase of our Ford Flex. We love our new vehicle! We have so much room now!

Details

Phone: (407) 846-6000

Address: 1810 E Irlo Bronson Memorial Hwy, Kissimmee, FL 34744

People Also Viewed