Crazy Otto's Diner

I've lived in the antelope valley since 94' and Crazy Otto's has always been a local favorite and I've never received such horrible service in all the years of coming here. My husband, my 3yr old and I were seated quick enough which was great but the problems started after placing our orders. We sat drinking coffee and even though the food took a while we were patient enough, then I finally made eye contact with our waitress and she looked at me as though I was going to ask about the food and rolled her eyes at me as she walked over, I asked if we could have more coffee. She refilled our coffee and said the food would be coming soon. Fine.



Still another 15 mins later...and with a hungry toddler is an eternity btw, here comes the food and its Luke warm at best, my husband touched my son's pancake because he noticed the butter wasn't melting, yup, cold pancake. We ask the waitress to send it back because it was cold, the waitress very visibly annoyed took it back, at this point I've had it. They're annoyed?!? As we eat while waiting for my son's pancake my hashbrown potatoes are burnt, and I see our waitress whizzing by us and we're still waiting, my son is getting restless. I finally make eye contact again and ask the waitress if they can comp the $3pancake as it still hasn't come out yet and we had to send it back. She tells me "oh well it's just taking a lil bit cause u sent it back" I tell her I sent it back because it was cold!



As she takes the receipt and goes back to the kitchen, here finally comes the infamous cold pancake which is handed off by another waitress which my husband sees conversating with our waitress and he's sees them laugh and roll their eyes...hmm, wonder what they are taking about......smh. then she walks back over and places the plate the table and tells us to be careful because the plate was hot, the plate was hot because they warmed it up! They didn't even bother to make a new one in all that time. I was officially fed up, my husband ended up taking the receipt to the front cashier and she removed the pancake charge that was still there, no apologies from the waitress might I add so she didn't get a dime for tip, they tip I wanted to give her was on her demeanor and lack of manners. My family will never dine at this location again, and we will tell everyone we know how bad the service is. The AV is a small community word will get out about the service here, very disappointed we couldn't enjoy our family breakfast on a beautiful Sunday. If you go to Crazy Ottos go to the location off of K or the one in Acton. The food wasn't worth all this unnecessary grief, it's not what you do but how you do it.

I drove over 80 miles from Ridgecrest to eat at Crazzy Otto's on Ave. I and had a very nice experience! I've also eaten across the street at Barone's Pizza for over 20 years and it's also excellent.